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Welcome — here’s the whole system, in plain English.
There are two parts. First you set up your studio once — your brand, your packages, and your templates. Then, for every client, you follow the same simple flow from booking all the way through to delivery. Tap Take me there on any step to jump straight to it.
First things first — get set up 🤍
A few one-time steps and your studio starts running itself. Start at the top and work down:
1
Have you set up your brand yet?
Add your studio name, logo, and colors in Brand & settings — everything else (galleries, emails, invoices, forms) pulls its whole look from here, so do this first. Running more than one brand? Add it here too, and switch between them any time from the top of your sidebar.
Set up my brand →2
Add your prices
Two different things, and it’s worth knowing which is which. Packages live in Branding & settings — they’re what a client picks when she books. Products & services are the extras you add to an invoice afterwards: prints, albums, USBs, digital files. 🤍
Add products →3
Turn on a workflow
Set up one workflow so your welcome email, prep reminders, and follow-ups send on their own. Do it once and it quietly works for every client after that.
Set up a workflow →4
Add your inquiry form
Grab your inquiry / contact form (and a launch waitlist, if you like) from Leads and paste it on your website — new inquiries land straight in your pipeline and start your follow-up.
Get my form →Done all four? You’re ready for clients — here’s the whole flow, start to finish. 🤍
Set up your studio — do this once
1
Your brand & packages
This is the most important setup — everything else pulls from it. In Brand & settings, add your studio name, logo, colors, session types, and email signature. Then in Products & services, add your packages and prices so they’re ready to drop onto any invoice.
Brand & settings → Packages & prices →2
Your templates
Build your invoice, contract, and email templates once, and every client after that is just a tap — the details fill in automatically. Add a payment link to your invoice template and it carries through too.
Take me to Templates →Then, for every client
3
Add the client
Go to Clients and add the family — one at a time, or import a whole list from a spreadsheet. This is the foundation everything for them hangs on.
Take me to Clients →4
Book their session
Open the client and add a session — the type, date, time, location, and price. It shows up on your calendar and on their portal automatically.
Take me to Sessions →5
Invoice & get paid
Create an invoice from the session, drop in your packages, and send it. Your client can pay by card right on their portal once your Stripe account is connected — or add your own PayPal/Venmo link instead. Take a deposit to hold the date.
Take me to Invoices →6
Contract to sign
In Templates, open a contract, tap Use for client, pick the client, and hit Email. It lands on their portal with a live sign link — they read it, type their name, and sign from their phone. The signed copy comes right back to their profile.
Take me to Templates →7
The session
Shoot day! Send a little prep ahead of time — attach a guide (what to wear, what to expect), or let a workflow send your reminders automatically so nothing slips.
Take me to Guides →8
Share the gallery
Create a gallery, upload the photos, turn on sharing, and send the link. Your clients favorite and select their images — no separate gallery service needed.
Take me to Galleries →9
Their order & delivery
Once they’ve chosen favorites, invoice their print or product order (pull straight from your Products & services), take payment, and deliver their final images through the gallery.
Invoice their order → Products & services →10
The portal ties it all together
Every client has one private portal link where they see their sessions, balance, galleries, and any contract to sign — all in one place. You don’t build it; it fills itself in from the steps above. Open any client and tap Send portal.
Take me to Clients →Optional layers — reach for these when you want them
Leads — a pipeline to track inquiries and see what’s converting, then turn a lead into a booked client.
Session requests — a public link new families use to request a session. You approve every one before anything’s booked.
Mini sessions — bookable time slots for your minis; clients grab a spot (and sign your contract) and it locks instantly.
Workflows — optional email & to-do sequences (like “two weeks before, send my prep guide”). Handy, but never required for anything else to work.
Templates, questionnaires, guides, packages & expenses — the supporting pieces that make the steps above faster.
Dashboard — your day at a glance, plus a nudge on who to follow up with.
That’s the whole thing.
Start with step one — the rest falls into place as you go.
Your active pipeline — clients show up here once they’re in motion (an inquiry or consult, a booked session, or their first checked-off step). Check off steps on their profile and they move along automatically, or nudge them with the arrows.
Every job on one screen — what it is, how far along, and the very next thing to do. The steps are your own workflow, so this is your studio’s way of working, not ours. 🤍
Set your prices once — sessions, prints, albums, digital files, add-ons — then add them to any invoice from a dropdown instead of retyping.
Looking for your packages — the bundles a client picks when she books? Those live in Brand & settings → Session types & packages. Mark each one taxable or not, and set a default sales-tax rate that fills in automatically on new invoices.
Default sales-tax rate
Auto-applies to taxable items on every new invoice. You can still change it on any single invoice.
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Just shipped
The newest things now live in your studio.
Gift cards you issued by hand can be checked — July 26
If you issued a gift card yourself and someone tried Check the balance, it said “we couldn’t find that code” — even though the card was sitting right there in your books, active.
The reason: cards you issue by hand and cards bought on your public page were being kept in two different places, and the balance checker only ever looked in one of them. So every hand-issued card failed, from the first one. Fixed — and your existing cards bring themselves across the next time you open Money → Gift cards, so there’s nothing for you to redo.
Also, for the embedded version: there’s now a tick-box that hides the logo and studio name. Your website already says who you are, so on your own page it read as the same thing three times over. The link you send people still introduces itself properly. (Thank you, Kristina, for both of these.) 🤍
The reason: cards you issue by hand and cards bought on your public page were being kept in two different places, and the balance checker only ever looked in one of them. So every hand-issued card failed, from the first one. Fixed — and your existing cards bring themselves across the next time you open Money → Gift cards, so there’s nothing for you to redo.
Also, for the embedded version: there’s now a tick-box that hides the logo and studio name. Your website already says who you are, so on your own page it read as the same thing three times over. The link you send people still introduces itself properly. (Thank you, Kristina, for both of these.) 🤍
You’ll know when a client picks her images — July 26
When your client chooses her favourites, that’s the moment the real work starts — and until now it was a small badge on your Galleries list that you had to go looking for.
It’s on your dashboard now: “Your clients picked their images”, with who chose, from which gallery, and how many. It sits there until you’ve dealt with it, alongside your signatures and deposits. Click through and it opens the gallery. Your bell rings at the same moment, and it now rings for a gallery being opened too — once a day per gallery, so a client flicking back and forth doesn’t fill it with herself. (Thank you, Heather, for asking — and Kristina, whose bell it rings.) 🤍
It’s on your dashboard now: “Your clients picked their images”, with who chose, from which gallery, and how many. It sits there until you’ve dealt with it, alongside your signatures and deposits. Click through and it opens the gallery. Your bell rings at the same moment, and it now rings for a gallery being opened too — once a day per gallery, so a client flicking back and forth doesn’t fill it with herself. (Thank you, Heather, for asking — and Kristina, whose bell it rings.) 🤍
The Packages button now opens your packages — July 26
Clicking Packages on your dashboard took you to Products, which is a different thing entirely: products are your individual prints, albums and digital files, priced once so you can drop them onto an invoice. Your packages — the bundles a client picks when she books — were somewhere else altogether, near the bottom of Session types & packages in Brand & settings.
So that button was quietly sending everyone to the wrong place. It now says Products & pricing, which is what it opens, and there’s a proper Packages button beside it that takes you straight to your packages and highlights them when you land. There’s also a line on the Products page pointing the way, for anyone who arrives there looking. (Thank you, Heather — you clicked Packages and reasonably expected packages.) 🤍
So that button was quietly sending everyone to the wrong place. It now says Products & pricing, which is what it opens, and there’s a proper Packages button beside it that takes you straight to your packages and highlights them when you land. There’s also a line on the Products page pointing the way, for anyone who arrives there looking. (Thank you, Heather — you clicked Packages and reasonably expected packages.) 🤍
A bell, for the things that happen while you’re not looking — July 26
There’s a bell at the top of your studio now. Someone opens a gallery, picks out their favourites, or sends you an inquiry — and it’s there waiting, with a count, instead of you finding out whenever you next happen past the right screen. Click one and it takes you to the client or the gallery it’s about; Mark all read quiets it.
One thing we left out on purpose. The bell will never ring for an email being opened. An “open” is a hidden image loading, and Apple Mail loads it by itself before your client has read a word — a bell ringing for those would be ringing at nobody, and within a week you’d stop trusting the ones that matter. You’ll still see Opened and Clicked on the email itself, where you can weigh it for yourself.
(Thank you, Kristina, who asked for this and showed us how the tools she came from handle it.) 🤍
One thing we left out on purpose. The bell will never ring for an email being opened. An “open” is a hidden image loading, and Apple Mail loads it by itself before your client has read a word — a bell ringing for those would be ringing at nobody, and within a week you’d stop trusting the ones that matter. You’ll still see Opened and Clicked on the email itself, where you can weigh it for yourself.
(Thank you, Kristina, who asked for this and showed us how the tools she came from handle it.) 🤍
A gallery downloads as one tidy folder — July 26
Yesterday Download all started delivering every photo instead of just the last one. Caryn asked the obvious next question: they all arrived, but they arrived one by one into Downloads, scattered among everything else already in there.
Now a gallery comes down as a single zip folder named after the gallery — malin-family-2026.zip — with all the photos inside it, still numbered in order. Your client double-clicks it and has a folder with your gallery’s name on it, not a hundred loose files. One save instead of a hundred, so no permission prompts either.
You’ll see it collecting the photos, then preparing the folder. A large gallery takes a moment, and the wait happens before anything saves rather than during. (Thank you, Caryn — you tested it, told us it worked, and then asked the better question.) 🤍
Now a gallery comes down as a single zip folder named after the gallery — malin-family-2026.zip — with all the photos inside it, still numbered in order. Your client double-clicks it and has a folder with your gallery’s name on it, not a hundred loose files. One save instead of a hundred, so no permission prompts either.
You’ll see it collecting the photos, then preparing the folder. A large gallery takes a moment, and the wait happens before anything saves rather than during. (Thank you, Caryn — you tested it, told us it worked, and then asked the better question.) 🤍
See when a client opens or clicks an email you sent — July 26
Open any client, look at Emails, and a message you sent from MSB now shows Opened or Clicked beside it, the way your newsletters always have. It only applies to emails sent from here on — older ones can’t be traced back.
The tracking was never missing. When Resend accepts an email it hands back a reference number, and we were throwing it away — so when it later reported an open, there was nothing to match it to. Now we keep it.
Please read this part before you rely on it. Clicked is certain: someone chose to click a link. Opened is not. An open is a hidden image loading, and Apple Mail fetches that image by itself before anyone reads a word — so for a client on an iPhone or a Mac, “Opened” can appear when they haven’t looked. Treat it as a good sign, not proof. Hover any of these and it’ll tell you the same thing. We’d rather you knew than have you make a decision on a number that quietly lies. (Thank you, Kristina, for asking — and Caryn, for saying why it matters: a quiet client who is reading everything is a reassuring thing to know about.) 🤍
The tracking was never missing. When Resend accepts an email it hands back a reference number, and we were throwing it away — so when it later reported an open, there was nothing to match it to. Now we keep it.
Please read this part before you rely on it. Clicked is certain: someone chose to click a link. Opened is not. An open is a hidden image loading, and Apple Mail fetches that image by itself before anyone reads a word — so for a client on an iPhone or a Mac, “Opened” can appear when they haven’t looked. Treat it as a good sign, not proof. Hover any of these and it’ll tell you the same thing. We’d rather you knew than have you make a decision on a number that quietly lies. (Thank you, Kristina, for asking — and Caryn, for saying why it matters: a quiet client who is reading everything is a reassuring thing to know about.) 🤍
Download all actually downloads them all — July 26
Clicking Download all on a gallery could leave your client with a single photo — usually the last one — saved under a name like 1785085732092-118-c6ny2z__….jpg. Both problems came from the same cause: we were pointing a link at where the photo lives and clicking it once per picture, and a browser won’t let you name a file it’s fetching from somewhere else, so each click interrupted the one before it. Safari kept only the last.
Each photo is now collected properly before it’s saved, so they all arrive — named after the gallery and numbered in order: malin-family-2026-001.jpg, …-002.jpg, and so on, padded so they sort correctly in a folder. Single-photo downloads get the same treatment. It’s a little slower now, and worth it. Your browser may ask permission to save several files at once — that’s normal, say yes.
On the smaller dimensions: that’s a separate thing, fixed yesterday. Galleries used to store photos at 2000 pixels on the long edge and now keep 3200 — but only for photos uploaded since. The bigger originals of anything already in a gallery were never kept, so an older gallery needs re-uploading to come through at the new size. (Thank you, Caryn, who tested her own gallery before sending it to a client.) 🤍
Each photo is now collected properly before it’s saved, so they all arrive — named after the gallery and numbered in order: malin-family-2026-001.jpg, …-002.jpg, and so on, padded so they sort correctly in a folder. Single-photo downloads get the same treatment. It’s a little slower now, and worth it. Your browser may ask permission to save several files at once — that’s normal, say yes.
On the smaller dimensions: that’s a separate thing, fixed yesterday. Galleries used to store photos at 2000 pixels on the long edge and now keep 3200 — but only for photos uploaded since. The bigger originals of anything already in a gallery were never kept, so an older gallery needs re-uploading to come through at the new size. (Thank you, Caryn, who tested her own gallery before sending it to a client.) 🤍
Inquiry forms were broken for a day — and that was ours — July 26
If you have an inquiry form on your website, it stopped working for roughly a day and we owe you a plain explanation.
When we taught inquiries to remember which brand they came to, the change stored that brand in the wrong format for the database column holding it. The database refused it, and the refusal came at the very first step — so every inquiry failed, not only the ones from studios running two brands. Anyone who filled in your form saw “we couldn’t send that just now” and their message was never written down. It’s fixed, and this time the fix was run against a real database before it came anywhere near you.
If you use an inquiry form, it’s worth a test. And if someone told you your form was broken, they were right, and it wasn’t your website.
So this can’t cost you a client again: an inquiry that can’t be saved now still gets emailed to you with everything the person wrote and a note to add them by hand. A problem at our end should cost you a tidy record, not somebody who was trying to book you. (Found by Mandie, testing her own form.) 🤍
When we taught inquiries to remember which brand they came to, the change stored that brand in the wrong format for the database column holding it. The database refused it, and the refusal came at the very first step — so every inquiry failed, not only the ones from studios running two brands. Anyone who filled in your form saw “we couldn’t send that just now” and their message was never written down. It’s fixed, and this time the fix was run against a real database before it came anywhere near you.
If you use an inquiry form, it’s worth a test. And if someone told you your form was broken, they were right, and it wasn’t your website.
So this can’t cost you a client again: an inquiry that can’t be saved now still gets emailed to you with everything the person wrote and a note to add them by hand. A problem at our end should cost you a tidy record, not somebody who was trying to book you. (Found by Mandie, testing her own form.) 🤍
A second email and phone for a client — July 25
Some clients have two addresses — a personal one and a work one, or a couple who each want to hear from you. There was room for exactly one of each, so the second ended up in the notes or nowhere at all.
Open any client and you’ll find “+ Add a second email or phone” under the first pair. It stays tucked away until you want it, so nothing gets busier for anyone who doesn’t. Both show on their profile. When you write an email yourself, the To line becomes a little chooser so you can send this one wherever it belongs — and the Mail and Gmail buttons follow your choice.
Anything automatic — invoices, reminders, workflow emails — always goes to the first address, so nothing quietly changes course on you. If the other one should really be the main one, there’s a Swap them link. (Thank you, Crystal.) 🤍
Open any client and you’ll find “+ Add a second email or phone” under the first pair. It stays tucked away until you want it, so nothing gets busier for anyone who doesn’t. Both show on their profile. When you write an email yourself, the To line becomes a little chooser so you can send this one wherever it belongs — and the Mail and Gmail buttons follow your choice.
Anything automatic — invoices, reminders, workflow emails — always goes to the first address, so nothing quietly changes course on you. If the other one should really be the main one, there’s a Swap them link. (Thank you, Crystal.) 🤍
Consultation calls and sessions on the same day — July 25
Each block of time in your availability can now carry its own length. So Tuesday can be family sessions at an hour from 9 to 12, and twenty-minute consultation calls from 1 to 3 — every Tuesday, set once.
Until now there was a single slot length for your whole booking page. Our own setup instructions told you to “pick the days you’ll take calls and set a short slot length on them,” which simply wasn’t possible — the only place a shorter length existed was on one individual date at a time. Look for Length underneath each block of hours; leave it on default and nothing changes. A length on the block wins over one on a special date, which wins over your page default.
Fixed alongside it: changing a session type on a special date used to quietly reset that date’s own slot length, and a date that inherited your weekly hours forgot which session types they were for. (Thank you, Mandie — you told us this twice and you were right both times.) 🤍
Until now there was a single slot length for your whole booking page. Our own setup instructions told you to “pick the days you’ll take calls and set a short slot length on them,” which simply wasn’t possible — the only place a shorter length existed was on one individual date at a time. Look for Length underneath each block of hours; leave it on default and nothing changes. A length on the block wins over one on a special date, which wins over your page default.
Fixed alongside it: changing a session type on a special date used to quietly reset that date’s own slot length, and a date that inherited your weekly hours forgot which session types they were for. (Thank you, Mandie — you told us this twice and you were right both times.) 🤍
Sharper client galleries — July 25
Photos uploaded to a client gallery were being reduced to 2000 pixels on the long edge. On any modern screen a photo shown large needs roughly twice its on-screen width in real pixels — so 2000 was already being stretched before anyone thought to zoom. Galleries now keep 3200 pixels at a higher quality setting, and every image MSB resizes now asks the browser for its best resampling instead of its fastest, which it had never been told to do.
This applies to photos you upload from now on. The bigger originals of anything already in a gallery were never kept, so older galleries stay as they are — if one really matters, re-upload it and it’ll come through at the new size. (Thank you, Abby, who compared the same files side by side and trusted her eyes.) 🤍
This applies to photos you upload from now on. The bigger originals of anything already in a gallery were never kept, so older galleries stay as they are — if one really matters, re-upload it and it’ll come through at the new size. (Thank you, Abby, who compared the same files side by side and trusted her eyes.) 🤍
You’re told when someone inquires — July 25
A booking request and a booked time have always emailed you the moment they came in. Your inquiry form, your waitlist and your model call form never did — the only email any of them sent went to the client. So you could embed your contact form on your website, have someone fill it in, and not know until you next happened to open MSB. Worse, there was nothing to tell you which of your own forms would let you know and which wouldn’t.
All three now email you as soon as someone comes in, with their name, email, phone, session type and their message. Reply straight to it — it goes to them, not to us. They’re already sitting in your Leads either way. (Thank you, Cynthia — you embedded your form, got your first inquiry, and had no idea it was there.) 🤍
All three now email you as soon as someone comes in, with their name, email, phone, session type and their message. Reply straight to it — it goes to them, not to us. They’re already sitting in your Leads either way. (Thank you, Cynthia — you embedded your form, got your first inquiry, and had no idea it was there.) 🤍
When every price in your studio had the same wrong start — July 25
In Brand & settings, Currency symbol sits directly beneath Referral thank-you, whose example reads “$50 print credit.” A referral reward typed one box too low went in as your currency — and the box quietly cut it down to four characters and said nothing. From then on every price in your studio was that fragment glued to the number, so a mini priced at 149 read “$25149” and a $75 deposit read “$2575.”
The cruel part is where it sends you: the price looks wrong, so you go and check the price — and the price was right all along. Numbers can no longer be saved as a currency symbol, the field says plainly what belongs in it, and if yours already has one it will quietly right itself the moment you load MSB. Letters stay put, so A$, kr and CHF are all safe. (Thank you, Mandie — twice. Your second message is the one that found it, and I’d had it wrong until then.) 🤍
The cruel part is where it sends you: the price looks wrong, so you go and check the price — and the price was right all along. Numbers can no longer be saved as a currency symbol, the field says plainly what belongs in it, and if yours already has one it will quietly right itself the moment you load MSB. Letters stay put, so A$, kr and CHF are all safe. (Thank you, Mandie — twice. Your second message is the one that found it, and I’d had it wrong until then.) 🤍
Prices on your mini page read like prices — July 25
Your mini booking page was the one place in MSB that printed a price by simply sticking the currency sign onto the number. No comma, no pennies. So a mini priced at 25149 came out as “$25149” — which, at a glance, looks like a real number. It now reads “$25,149”, which does not, and would have been caught the moment it was published. Whole prices stay whole ($250, not $250.00), and pennies show only when there are any.
Two more found alongside it: your package prices on that page were printed with a hard-coded dollar sign no matter what currency your studio uses — so a studio in Australia or the UK saw the wrong money entirely. And if you’d chosen to call it a Retainer, the line under your title still said “deposit to book.” Both fixed. (Thank you, Mandie.) 🤍
Two more found alongside it: your package prices on that page were printed with a hard-coded dollar sign no matter what currency your studio uses — so a studio in Australia or the UK saw the wrong money entirely. And if you’d chosen to call it a Retainer, the line under your title still said “deposit to book.” Both fixed. (Thank you, Mandie.) 🤍
See your mini’s client-facing line as you type it — July 25
The line clients read under your mini’s title isn’t a box you fill in — it’s built from your Location, Price and Deposit stitched together. Which meant that when it came out wrong, there was nowhere obvious to go and fix it, because there was no “it” — there were three of them.
Editing a mini now shows you that exact line, live, as you type: “What clients read under your title.” No more publishing to find out. (Thank you, Mandie — you went looking for a field that didn’t exist, and you were right that it should have.) 🤍
Editing a mini now shows you that exact line, live, as you type: “What clients read under your title.” No more publishing to find out. (Thank you, Mandie — you went looking for a field that didn’t exist, and you were right that it should have.) 🤍
“None of these work” — July 24
If you let clients pick a time, your open dates were the only way through. Someone who couldn’t make any of them had nowhere to go but away. There’s now a quiet line under your dates — “None of these work — I’d rather choose a date later” — and it opens the preferred date & time fields right there on the same page. Everything she’s already typed stays put: her name, her answers, the package she chose. It arrives as a request for you to answer, exactly as it would from a studio that doesn’t use the calendar at all, and she can flip back to your open times with one tap if she changes her mind. Nothing changes if you don’t use scheduling — your page is already this page. (Thank you, Mandie.) 🤍
Copy the link to a prep guide — July 24
When you upload a PDF to a guide, it has always had its own permanent web address — there was just nowhere to see it, so the only way a client ever got it was inside a workflow email. Open any guide with a PDF and you’ll find Copy link next to the file name. Paste it into an email, a template, your newsletter, anywhere — and pair it with the new Link button in your email templates to make the words themselves clickable. (Thank you, Mandie, who asked for exactly this.) 🤍
Two businesses, properly apart — July 24
If you run two brands out of one MSB, an inquiry that came in through one of them was also turning up under the other as a brand-new inquiry. Nothing was ever duplicated — it was one contact appearing in two places, because the inquiry form never wrote down which brand it came to. It does now. And in Brand & settings, the “Share clients with my other brands” box finally does what it always said it did: turn it off for a brand and that brand shows you only the people you’ve actually put in it. Your main brand always keeps everyone, so nobody can ever go missing. Already have an inquiry sitting in the wrong place? Use Assign clients at the top of your client list to file it where it belongs — it’ll drop off the other side straight away. (Thank you, Cynthia — you found this while setting up your sports business.) 🤍
Bold, italic and real links in your email templates — July 24
Your email templates now have B, I, Link and List buttons, plus a Preview that shows exactly what your client will see. Here’s the part worth knowing: the formatting has always worked — there was simply nothing on the screen to tell you so. A web address typed on its own has always arrived as a working link, and it still does. The Link button is for when you’d rather the words be clickable — select “my Google review page”, click Link, paste the address. (Cynthia asked for this three times. She was right every time.) 🤍
Put MSB on your phone’s home screen — July 23
MSB is now a proper installable app. Open it on your phone and add it to your home screen, and it opens with your own icon, full screen, no address bar — straight into your studio. On Android, look for the new “Add MSB to my home screen” button at the top of Start here. On iPhone, open mystudiobooks.com in Safari, tap Share, then Add to Home Screen. Nothing changes about how MSB works — it’s the same studio, just easier to reach. This is also the groundwork for real phone notifications when a lead or a payment comes in, which is the next thing I’m building. (Your discovery and your idea, Kristina — and Cynthia, this is the one you wanted.) 🤍
Embedded forms that stop growing — July 23
If you pasted your gift card (or newsletter, booking or mini-session) embed onto your site and the page began stretching longer and longer, this is fixed. Our embed tells your website how tall to be — but it was measuring the box your site had just made, not the form inside it, so each measurement came back a little bigger than the last and it never settled. It now measures the form itself, stops talking once the height is right, and refuses to go past a sensible maximum no matter what your website builder does. You don’t need to re-copy anything — the embeds already on your site are fixed the moment this goes live. (Found, diagnosed and reported by Kristina — who fixed her own page first and told us anyway, so nobody else would lose an afternoon to it.) 🤍
Put gift cards straight on your website — July 22
Your gift card page now has an embed code, just like your inquiry form and waitlist. Open Money → Gift cards, expand Embed on your website, copy the code, and paste it into Squarespace, Wix, Showit or WordPress. It sizes itself to fit, so nothing gets clipped — and clients buy without ever leaving your site. 🤍
Gift cards moved to Money — July 22
Now that clients can buy gift cards themselves, they belong with the rest of your money. You’ll find Gift cards under Money, right after Sales, instead of tucked under Bookings. Nothing else changed — same cards, same balances. 🤍
Read back the emails you’ve sent — July 22
Your client’s Emails list showed that a message went out, but not what it said — so if you couldn’t remember what you wrote, there was nowhere to look. Now anything you Send from MSB saves its full message, and you can tap it to read it right there on their profile. (Thank you, Cynthia — exactly the right thing to ask for.) 🤍
Sell gift cards from your own page — July 22
Your clients can now buy a gift card themselves. In Gift cards, flip on “Selling online,” set the amounts you’d like to offer, and share your link. They choose an amount (yours or their own), say whether it’s for themselves or a gift, pay by card — straight to your Stripe — and their code appears the moment payment clears. They can check a balance on the same page, and every card you sell lands in your Gift cards list beside the ones you issue by hand, with its balance tracked as it’s used. (Your idea, Kristina — just in time to think about the holidays.) 🤍
Three things that were quietly confusing — July 22
All three found by using the app for real. One: the button that prepares a client’s invoice and contract said “Send,” but it actually opens an email for you to send — so it was possible to think your client had been emailed when they hadn’t. It now says “Prepare invoice + contract,” and the email opens with a clear note: one more step — press Send. Two: if the client you’re booking lives in a different brand, that box used to sit blank with no explanation — now it tells you which brand they’re in. Three: approving a request now files that client under the brand you’re working in, so they show up where you expect. 🤍
Approving a request now offers the next step — July 22
When you approve a session request, MSB now asks if you’d like to send them an invoice and contract straight away — so they can pay their deposit and sign, without you having to go looking for it. Say yes and the Send to book screen opens with their name, session type and date already filled in; say no and it opens the session as before. Approving is only half the job, so now the other half is right there. 🤍
See “paid & signed” right on a request — July 22
The last piece of the all-in-one, on your side: when a booking comes in through the new flow, its card in Requests now shows “\u2713 Deposit paid” and “\u2713 Contract signed” at a glance — so you can see it’s all done and simply approve, with no digging. Regular requests look exactly as before. (All you do is approve, Kristina \u2014 just like you pictured.) 🤍
Clients sign your contract while they book — July 22
Now the all-in-one really comes together. When you’ve chosen a booking contract (in your booking settings), a client who books and pays their deposit reads your agreement right on the booking page, ticks “I’ve read and agree,” types their name to sign — and it lands on their profile as a signed contract, with their name and the moment they signed. Their own details fill into the agreement automatically. So by the time a booking reaches you, they’ve picked a package, paid, and signed — all you do is approve. (Your vision, coming to life, Kristina, Caryn & Angela.) 🤍
Choose a contract for your bookings — July 22
A quiet piece of the all-in-one flow: under your booking settings, you can now pick which of your contract templates a booking should use. On its own it just remembers your choice; next, a client who books and pays their deposit will be asked to sign this on their portal — and it lands back on their profile, signed. (Setting the stage, Kristina, Caryn & Angela.) 🤍
Clients can pay a deposit to book — July 22
The heart of the all-in-one flow. When a client books an available time and picks a package that has a deposit to book, they now go straight to secure card checkout to pay it — and the booking lands in your Requests as pending, with the time held, for you to approve. Their deposit invoice is created and marked paid automatically, the money goes straight to your Stripe (never through us), and packages with no deposit book exactly as before. Contract signing and questionnaires join this flow next. (Building your all-in-one, Kristina, Caryn & Angela.) 🤍
Saving a gallery is more forgiving — July 22
A small but important fix: if one of a gallery’s newest settings hasn’t finished setting up behind the scenes, saving the gallery no longer stops with an error. It simply saves everything else and carries on, and the new setting starts working once it’s ready. So creating and editing galleries just works. (Thank you, Crystal & Kristina, for the quick reports.) 🤍
Set a deposit on each package — July 22
Next step toward self-serve booking: every package can now carry its own deposit to book. Set it when you edit a package in Brand & settings (leave it blank if a package needs no deposit). On your booking page, clients see the deposit right on the package they’re choosing — “$100 deposit to book.” Next, that deposit becomes a real pay-to-book step; this lays the groundwork. (Building toward your vision, Kristina, Caryn & Angela.) 🤍
Clients pick a package when they book — July 22
The first step of the all-in-one booking flow you asked for. When a client books through your booking page, they now choose a package for that session type — pulled straight from the packages you’ve set in Brand & settings, with names, prices and what’s included. Their choice arrives with the booking so you know exactly what they picked. For session types where you haven’t built packages yet, booking works just as before — no dead ends. Next steps (deposit, contract, questionnaire) build on from here. (Building toward your vision, Kristina, Caryn & Angela.) 🤍
Offer clients the whole gallery for one price — July 22
Alongside “images included + a price per extra,” you can now set a flat full-gallery upgrade price — a studio default in Brand & settings, and an optional override on any single gallery. When a client hearts more than their gallery includes, the gallery gently offers it: “Get your whole gallery for $250 — that saves you $50 versus paying per photo.” If they choose it, their submitted picks come to you clearly tagged “full gallery upgrade,” so you know to invoice the flat price. A kinder upsell that often earns you more. (Thank you, Caryn, Angela & Kristina!) 🤍
Watermark your galleries with your logo — July 22
Until now your gallery watermark was text (your studio name or a word like “Proof”). Now you can watermark with your actual logo instead. When you set up a gallery, tick “Watermark with my logo instead of text” and your logo (from Brand & Settings) is used for the watermark — tiled or centered, in whatever strength you’ve chosen. If there’s no logo on file, it quietly falls back to text, so nothing breaks. Works best with a logo that has a transparent background. (Thank you, Erin!) 🤍
See when a gallery’s been viewed — July 22
Your Galleries list now tells you whether each gallery has actually been opened. Each cover shows “\uD83D\uDC41 3 views · last Jul 22” (or “Not viewed yet”), so you can tell at a glance if your client has seen their photos yet — and spot the ones who haven’t so you can give them a nudge. Their favorites still show as the “new picks” badge, right alongside. (Thank you for asking about gallery analytics!) 🤍
Finished to-dos tuck themselves away — July 22
A small follow-on: your Done to-dos now start folded up, so your list shows what’s still ahead, not a pile of things you’ve already finished. The Done heading (with its count) is still right there — tap it any time to see everything you’ve checked off, and it’ll remember how you left it. (Thank you, Kristina.) 🤍
Your to-do days fold away now — July 22
Building on grouping your to-dos by day: tap any heading — Today, Tuesday · Jul 22, Overdue, Done — and that section folds up, with a count next to it so you still see how many are tucked inside. Fold away the days you’re not thinking about and keep just today open. Your choices are remembered between visits, so it stays how you like it. (Thank you, Kristina — the perfect follow-on.) 🤍
Two touches for your booking page — July 22
First step toward the all-in-one booking flow. If a client visits your booking page and doesn’t see a date that works, there’s now a gentle “Inquire about another time” link that drops them into your inquiry form — so they land in your Leads and your matching workflow starts, instead of leaving empty-handed. And when your page is set to request mode, the button now honestly reads “Request this time” (not “Book”), so no one thinks they’re confirmed before you’ve said yes. (Building toward what you sketched out, Kristina.) 🤍
Your to-dos are grouped by day now — July 22
Your to-do list used to bundle everything under “Upcoming.” Now the days ahead each get their own heading — Today, Tomorrow, then Tuesday · Jul 22, Wednesday · Jul 23, and so on — so you can glance at a single day and see exactly what’s on it. Overdue still sits right at the top on its own, so nothing that slipped ever hides. (Thank you, Kristina — lovely idea.) 🤍
“Draft with AI” on your booking page works again — July 22
If you added keyword tags to your brand, tapping Draft with AI on your booking page was throwing an error and doing nothing. Fixed — it now reads your keywords correctly (however they’re saved) and drafts your welcome line and session types as it should. (Thank you, Kelli — that error message was exactly what we needed.) 🤍
Emailing an invoice marks it Sent — July 22
When you hit Email invoice (or Email + PDF), the invoice now flips itself from Draft to Sent automatically — so your invoice list always reflects what’s actually gone out, without you changing it by hand. A Paid invoice stays Paid, so re-emailing a receipt never undoes that. (Thank you, Erin.) 🤍
Embedded forms fit themselves now — July 22
If you embed your inquiry, model-call, or waitlist form on your own website and the bottom was getting cut off (the Message box or Submit button vanishing), that’s fixed. The embed code now grows to fit your form, however long it is — so nothing clips, even after you add extra questions or the “which session” dropdown. Just re-copy your embed code from the Leads page and paste the fresh one in. (Thank you, Erin — you caught this on your Showit site.) 🤍
A little tidy-up on this page — July 20
A couple of these update notes were showing a stray bit of code where a little 🤍 should have been, and one slipped in a behind-the-scenes note meant just for setup. Both cleaned up — nothing changed in your studio itself. Thank you to whoever spotted it! 🤍
You choose what “booking a time” means — July 20
On your booking page’s availability tab there’s a new choice: When someone books a time. Leave it on Instantly booked (how it works today) — or switch to Send me a request first, and a booked slot instead lands in your Requests to approve, with the time held so no one else can grab it. Perfect if a client isn’t truly booked in your eyes until the retainer’s paid and the contract’s signed. And a fix along the way: an instantly-booked client now always shows in your Leads (they were quietly saved with a status the pipeline didn’t recognise, so they never appeared). (Thank you, Kristina — and Caryn and Angela, who asked for exactly this. 🤍)
Web inquiries never slip through — and can start the right workflow — July 20
Two fixes to your inquiry/contact form. First: if someone who’s already in your books inquires again, they no longer quietly update in the background where you can’t see them. They resurface in Leads — a past or lost contact comes back tagged Re-inquiry, and every repeat inquiry shows as fresh activity. (Thank you, Cynthia — this was your “I got the reply but nothing appeared” report; testing with an email that’s already yours was the tell.) Second: your form can now ask which session someone’s interested in — turn on “Ask which session they’re interested in” when you customize the form, and their choice lands on the lead and starts the matching lead workflow you’ve tagged for that session type. (Thank you, Kristina. 🤍)
Payment plans that save — on invoices and templates — July 20
Your payment plan now saves and sticks. Set a split like half to book, half on or before the session with your own due dates, and it stays on the invoice. Even better: it now saves onto an invoice template too, so the whole schedule fills in the moment you build an invoice from that template. And you can finally edit a template after you make it — open it from your Templates page, change anything, tap Save as template, and choose Update it. (Thank you, Cynthia — this was exactly your three-part ask. 🤍)
Two touches for your inquiry form — July 20
When you build your inquiry form, there’s now a Hide the header option — tidy for when you embed the form on your own website and your page already shows your logo and title. And on any dropdown question there’s a Fill with my session types button, so a “Which session are you interested in?” question fills itself from your Brand & Settings instead of you retyping them. (Thank you, Kristina. 🤍)
Send an email straight from MSB — and see when a lead came in — July 19
A few things you asked for, together. First: the Compose window now has a Send from MSB button. It sends the email from your studio through the same delivery your newsletters already use — no more popping out to your Mac Mail just to hit send — and it logs on the client’s profile under Emails so you have a record. (“Open in email” is still there if you’d rather.) Second: every lead and client now shows when they were added — on their card in Leads, at the top of their profile, and in their details — so you’re never left wondering how old an inquiry is. Third: a New client that quietly did nothing will now always open, and if any one field ever trips it tells us instead of failing in silence. 🤍
Add a lead by hand, and add emails to your list without a whole client — July 19
Two more you asked for. There’s now an Add a lead button right on your Leads page, so you don’t have to wait for a form to bring one in. And on your Newsletter page, under Your lists, you can now add subscribers by hand — drop in a single email, or paste a whole list from your old site. They join your Newsletter subscribers, tagged Newsletter, and stay out of your pipeline. (For a spreadsheet with names and details, Import a list is still the way.) 🤍
Your booking page knows a call from a shoot — July 18
A small finish to the consultation feature: when a client chooses your consultation call on your booking page, the page now says “Book a consultation call” and the button reads “Book my call” — so a quick call feels like a call, not a full session. Pick any other session type and it goes back to normal. 🤍
Let clients book a consultation call — July 18
You can now offer a pre-session consultation call that clients book from your real availability — the way you might have seen in Honeybook. On your booking page’s availability tab there’s a new Set up consultation calls button: tap it and “Consultation call’” is added as a session type, then you add a block of hours for your calls, set its Length to 15 or 20 minutes, and tag that block for consultations. The length lives on the block, so the rest of that day keeps your normal session length. A scheduled booking never asks for a deposit, so your calls stay free. (Thank you, Cynthia — and no, you hadn’t missed it; it just needed setting up. 🤍)
Add an invoice step to a workflow — July 18
Your workflows can now raise an invoice on their own. Add a step and choose Invoice as its type — then when you apply that workflow to a session, the invoice is created for that client, ready to send. Leave the amount blank and it uses the session’s own price; set an amount and it uses that. It only ever makes one, so applying the same workflow twice won’t double it up. (Thank you, Erin — you asked for the invoice to happen “once they’re booked,” and this is the first piece of that. 🤍)
One invoice per mini booking, never two — July 18
A mini booking could occasionally produce two invoices with the same number — if the app was working out invoices twice at almost the same moment, each attempt thought it was the first. Now a booking can only ever have one invoice, and the database itself enforces it, so even a double-tap can’t make a twin. If you already have a duplicate, the one-time cleanup removes the extra and keeps the paid one. (Thank you, Erin — you spotted two invoices for the same client while marking your deposits. 🤍)
Per-date slot length now sticks — July 18
A quick follow-up to this morning: when you set a slot length on a date and then added a second time to that same day, the length quietly slipped back to your page default. Worse, it did it without a peep — so you could set three hours, add your afternoon block, and not notice it had reset. It holds now, through adding times, removing them, and editing them. (Caught within minutes by Kristina — thank you. 🤍)
Different slot lengths on different days — July 18
You can now set how long each booking slot is per date, not just once for your whole page. Give your headshot Friday one-hour slots and your newborn Wednesday three-hour slots — each date holds its own length, and any date you leave alone just uses your page default. Look for slot length on each date in your one-off hours. (Thank you, Kristina — headshots and newborns really don’t fit the same length, and you were right that they should each get their own. 🤍)
The availability list starts tidy now — July 18
When you first opened your availability calendar, the whole long list of dates was still showing until you clicked a day. It starts collapsed now — just the calendar, clean — and the list fills in with whichever date you click. There’s a show all link whenever you want the full list, and a collapse to tuck it away again. (Thank you, Kristina. 🤍)
Two more on the availability calendar — July 18
Both from Kristina, and both right. 🤍
New dates now borrow the right hours. When you clicked a date to give it hours, it always came up 9 to 12 — so if you’d set three hours for a newborn day, every new date looked like it was copying that. It wasn’t really copying anything; 9 to 12 was just baked in, and it happens to be three hours. Now a date starts from your weekly hours for that weekday: click a Monday, get your Monday; click a Friday, get your Friday. Change one and your weekly pattern stays put.
The list stops piling up. The calendar is the manager now, so the panel underneath shows just the date you clicked instead of every date you’ve ever opened. There’s a Show all link when you want the full list back.
New dates now borrow the right hours. When you clicked a date to give it hours, it always came up 9 to 12 — so if you’d set three hours for a newborn day, every new date looked like it was copying that. It wasn’t really copying anything; 9 to 12 was just baked in, and it happens to be three hours. Now a date starts from your weekly hours for that weekday: click a Monday, get your Monday; click a Friday, get your Friday. Change one and your weekly pattern stays put.
The list stops piling up. The calendar is the manager now, so the panel underneath shows just the date you clicked instead of every date you’ve ever opened. There’s a Show all link when you want the full list back.
Booking no longer jumps down the page — July 18
When a client picked her time on a mini, the page scrolled her a little too far — landing her half-way down the questions instead of at the top of the form. It got more noticeable once the questionnaire fix made those forms longer. Now it settles gently at the top of the form, so she sees the time she chose and the first thing you’re asking. (Caught by Kristina, minutes after the last fix went in. 🤍)
Three fixes for your contract templates — July 18
All three from Amber, and she was right on every count. 🤍
Save without closing. There’s now a Save that keeps you in the editor and a Save & close for when you’re done — so you’re not thrown out and left hunting for which contract you were on. And no, it wasn’t secretly auto-saving; it only ever saved when you clicked, which is exactly why this needed fixing.
Put them in your own order. Little up and down arrows on each contract in the list — arrange them the way you think of them, and that’s the order they stay in.
Bullets that actually bullet. They weren’t working because a line starting with * wasn’t being recognised — only dashes were. Now *, - and • all make a bullet, and indenting a line gives you a sub-bullet underneath.
Save without closing. There’s now a Save that keeps you in the editor and a Save & close for when you’re done — so you’re not thrown out and left hunting for which contract you were on. And no, it wasn’t secretly auto-saving; it only ever saved when you clicked, which is exactly why this needed fixing.
Put them in your own order. Little up and down arrows on each contract in the list — arrange them the way you think of them, and that’s the order they stay in.
Bullets that actually bullet. They weren’t working because a line starting with * wasn’t being recognised — only dashes were. Now *, - and • all make a bullet, and indenting a line gives you a sub-bullet underneath.
The calendar fits your phone now — July 18
On a phone, the month calendar was running off the right-hand edge — Saturday and its sessions were sliced clean off, with no way to scroll to them. A long client name in one day was quietly stretching that column wide and shoving the rest of the week past the edge of the screen. Now every day keeps its share of the width, long names tuck away neatly, and the whole week stays on screen. (Thank you, Kim at Studio Uglow — and no, you weren’t doing anything wrong. 🤍)
Mini-session contracts are properly signed now — July 17
Two things, and the honest one first.
Until today, a contract on a mini session was for show. Your client read it, typed her name, ticked agree, and booked — and none of it was saved. No signed name, no date, no record of what she’d agreed to. It looked signed on her screen and left nothing behind. That’s fixed: her name, the moment she signed, and a snapshot of the exact agreement are all kept on the booking now.
And second, the part that prompted this: you can now put {initials} anywhere in a mini contract — after a cancellation clause, beside a model release — and your client gets a box to initial in that spot. She can’t book until every one is filled, and your record shows what she initialled and where. It’s the same clause-by-clause signing your portal contracts already had; minis simply never got it.
An honest note: contracts “signed” on a mini before today captured nothing, and there’s no record for us to recover — this puts it right from here forward. 🤍
Until today, a contract on a mini session was for show. Your client read it, typed her name, ticked agree, and booked — and none of it was saved. No signed name, no date, no record of what she’d agreed to. It looked signed on her screen and left nothing behind. That’s fixed: her name, the moment she signed, and a snapshot of the exact agreement are all kept on the booking now.
And second, the part that prompted this: you can now put {initials} anywhere in a mini contract — after a cancellation clause, beside a model release — and your client gets a box to initial in that spot. She can’t book until every one is filled, and your record shows what she initialled and where. It’s the same clause-by-clause signing your portal contracts already had; minis simply never got it.
An honest note: contracts “signed” on a mini before today captured nothing, and there’s no record for us to recover — this puts it right from here forward. 🤍
Take your invoices with you — July 17
There’s now an Export button on your Invoices page. It hands you every invoice as a spreadsheet — one row per line item, with who it was for, what it was for, what’s been paid and what’s still owed.
Your clients and your sessions already came out this way; your invoices were the one thing that didn’t, and that never sat right. This is your financial record, and it should be yours to carry wherever you need it — your accountant, your taxes, or simply your own peace of mind. (Prompted by Rachel, asking a fair question about moving her data around. 🤍)
Your clients and your sessions already came out this way; your invoices were the one thing that didn’t, and that never sat right. This is your financial record, and it should be yours to carry wherever you need it — your accountant, your taxes, or simply your own peace of mind. (Prompted by Rachel, asking a fair question about moving her data around. 🤍)
Copy, preview and publish from the Minis list — July 17
Your booking link, a preview, and a publish switch now sit on each mini session right there in the list — no opening it up, no scrolling to find them.
They’d been there all along, just locked inside the details screen, so grabbing a link to paste into a post took three clicks and a hunt. Copy link tells you if the mini’s still a draft rather than handing you a link that opens for nobody. Preview opens your page in a new tab. Publish flips it live, and warns you first if there are no days left to book.
(Thank you, Kristina — who is currently finding bugs, answering everyone else’s questions, and still filing better feature requests than we write ourselves.) 🤍
They’d been there all along, just locked inside the details screen, so grabbing a link to paste into a post took three clicks and a hunt. Copy link tells you if the mini’s still a draft rather than handing you a link that opens for nobody. Preview opens your page in a new tab. Publish flips it live, and warns you first if there are no days left to book.
(Thank you, Kristina — who is currently finding bugs, answering everyone else’s questions, and still filing better feature requests than we write ourselves.) 🤍
Empty a gallery without losing it — July 17
Open a gallery and you’ll find Remove all photos beside Grid and Masonry. The gallery itself stays exactly as it was — same link, same PIN, same watermark, same settings — and only the photographs go. Handy when you’ve uploaded the wrong folder and would rather start clean than click the × ninety times.
It tells you the number first, and it won’t let you past without saying so. If your client has already been in and marked favourites, or left you a selection list, it says that too — those are her choices, not ours to quietly bin. (Thank you, Caryn. 🤍)
It tells you the number first, and it won’t let you past without saying so. If your client has already been in and marked favourites, or left you a selection list, it says that too — those are her choices, not ours to quietly bin. (Thank you, Caryn. 🤍)
Minis with a questionnaire couldn’t be booked at all — July 17
This is the worst one we’ve found this week, and it was ours from top to bottom.
If you attached a questionnaire to a mini session, your booking page didn’t just look wrong — it died. No times, no packages, no pay button, just “We couldn’t load this page.” Your client couldn’t book. She had no way to tell you, and you had no way to know, because the preview you’d check is the very same page.
What happened: questions used to be plain lines of text. When we built the smarter questionnaires — the ones that know a date from a phone number — your booking page never learned the new shape and fell over the first time it met one. It had a guard meant to catch exactly this, and the guard let it through.
Fixed, and better than before: your questions now arrive as you built them. Ask for a date and she gets a date picker. Give her choices and she gets a list. Mark a question required and it says so.
(Thank you, Kristina — you wrote “Am I doing something wrong?” and the answer was no, never, not once. You’d found the biggest thing on the board.) 🤍
If you attached a questionnaire to a mini session, your booking page didn’t just look wrong — it died. No times, no packages, no pay button, just “We couldn’t load this page.” Your client couldn’t book. She had no way to tell you, and you had no way to know, because the preview you’d check is the very same page.
What happened: questions used to be plain lines of text. When we built the smarter questionnaires — the ones that know a date from a phone number — your booking page never learned the new shape and fell over the first time it met one. It had a guard meant to catch exactly this, and the guard let it through.
Fixed, and better than before: your questions now arrive as you built them. Ask for a date and she gets a date picker. Give her choices and she gets a list. Mark a question required and it says so.
(Thank you, Kristina — you wrote “Am I doing something wrong?” and the answer was no, never, not once. You’d found the biggest thing on the board.) 🤍
When your client pays, we know about it — July 17
If a client paid her deposit by card, we never found out. Her money reached your Stripe account exactly as it should — that part always worked, and no payment was ever lost. But nothing came back to tell your studio it had happened. So her booking sat here still marked unpaid, and her invoice asked her for the deposit again, on top of her balance.
Here’s the honest shape of it. Your clients pay you — your own Stripe account, your money, never ours passing it along. That’s deliberate and it’s right. But it means Stripe announces the payment on your account, and we had only ever asked Stripe to tell us about payments on ours. So every card deposit any of you has ever taken was announced to an empty room. Not failing. Not erroring. Just never arriving. The only deposits ever marked paid in this app were the ones somebody ticked by hand.
None of you could have reported this, because from your side there was nothing to see — an invoice that says unpaid looks exactly like an invoice. (Thank you, Caryn — you found $100 sitting in Stripe that we’d never heard about, and you pushed until we looked properly.)
Two things worth knowing. It’s fixed going forward, and it fixes something else too: a studio whose Stripe had gone live could have her clients turned away at the pay step, because the message saying “she’s ready now” was going to the same empty room. And it doesn’t heal the past. A payment that was never announced can’t be announced again. If a client of yours has paid a deposit by card, open her mini and use Mark deposit paid, and her invoice will read right. If you’re not sure which, tell us and we’ll go through it with you rather than leave you guessing. 🤍
Here’s the honest shape of it. Your clients pay you — your own Stripe account, your money, never ours passing it along. That’s deliberate and it’s right. But it means Stripe announces the payment on your account, and we had only ever asked Stripe to tell us about payments on ours. So every card deposit any of you has ever taken was announced to an empty room. Not failing. Not erroring. Just never arriving. The only deposits ever marked paid in this app were the ones somebody ticked by hand.
None of you could have reported this, because from your side there was nothing to see — an invoice that says unpaid looks exactly like an invoice. (Thank you, Caryn — you found $100 sitting in Stripe that we’d never heard about, and you pushed until we looked properly.)
Two things worth knowing. It’s fixed going forward, and it fixes something else too: a studio whose Stripe had gone live could have her clients turned away at the pay step, because the message saying “she’s ready now” was going to the same empty room. And it doesn’t heal the past. A payment that was never announced can’t be announced again. If a client of yours has paid a deposit by card, open her mini and use Mark deposit paid, and her invoice will read right. If you’re not sure which, tell us and we’ll go through it with you rather than leave you guessing. 🤍
Put your photographs in your own order — July 17
Yesterday we stopped your galleries showing up in a random order. Today you can choose the order yourself — which is what was asked for in the first place.
Open a gallery and drag a photograph where you want it. It saves as you go, and it’s the order your client sees. There’s an Order photos… drop-down beside Grid and Masonry too — filename A–Z or Z–A, newest or oldest first — for when you just want it sorted and not fussed over. On an iPad or a phone, where dragging doesn’t work, each photo has a ‹ and a › to nudge it along.
An honest word: our own “How do I…?” has been telling you to drag and drop your images since before it was possible. So this wasn’t a new idea — it was us describing a studio we hadn’t finished building, and then leaving you to wonder what you were doing wrong. You weren’t doing anything wrong. (Thank you, Caryn — asked on 13 July, and you bumped it because we’d gone quiet. 🤍)
Open a gallery and drag a photograph where you want it. It saves as you go, and it’s the order your client sees. There’s an Order photos… drop-down beside Grid and Masonry too — filename A–Z or Z–A, newest or oldest first — for when you just want it sorted and not fussed over. On an iPad or a phone, where dragging doesn’t work, each photo has a ‹ and a › to nudge it along.
An honest word: our own “How do I…?” has been telling you to drag and drop your images since before it was possible. So this wasn’t a new idea — it was us describing a studio we hadn’t finished building, and then leaving you to wonder what you were doing wrong. You weren’t doing anything wrong. (Thank you, Caryn — asked on 13 July, and you bumped it because we’d gone quiet. 🤍)
Mini bookings get their invoice — July 17
If a client booked a mini and paid you, there was every chance no invoice was ever raised — no record of what she’d paid, and none of the balance she still owed.
Here’s why, and it’s an ugly one. The invoice step was the last line of the routine that syncs new bookings, and that routine gave up early whenever there was nothing new to sync. So an invoice could only ever be raised on the single pass that also created the session. Miss that moment — and everyone did — and it became unreachable. Forever. The booking was fine, the session was fine, the money was in Stripe, and the invoice simply could never exist.
Fixed. Open your Minis page and any missing invoices are raised now, with what’s paid and what’s due two weeks before the session. (Thank you, Caryn — you had two live clients and real money riding on this, and you were right to keep pushing.) 🤍
Here’s why, and it’s an ugly one. The invoice step was the last line of the routine that syncs new bookings, and that routine gave up early whenever there was nothing new to sync. So an invoice could only ever be raised on the single pass that also created the session. Miss that moment — and everyone did — and it became unreachable. Forever. The booking was fine, the session was fine, the money was in Stripe, and the invoice simply could never exist.
Fixed. Open your Minis page and any missing invoices are raised now, with what’s paid and what’s due two weeks before the session. (Thank you, Caryn — you had two live clients and real money riding on this, and you were right to keep pushing.) 🤍
Your galleries, in your order — July 17
Your photographs weren’t uploading in a random order — we were showing them in one. We never sorted a gallery’s images. Not once. We asked for them and laid them out in whatever order they came back.
They now appear in filename order, the way you name them, and properly — so Scanlan_2 comes before Scanlan_10 instead of after it. Nothing for you to do; open a gallery and it’s right.
Sorting and drag-to-reorder are next; this was the part that was simply broken. (Thank you, Caryn — you told us on 13 July and you were right the whole time.) 🤍
They now appear in filename order, the way you name them, and properly — so Scanlan_2 comes before Scanlan_10 instead of after it. Nothing for you to do; open a gallery and it’s right.
Sorting and drag-to-reorder are next; this was the part that was simply broken. (Thank you, Caryn — you told us on 13 July and you were right the whole time.) 🤍
Where do to-dos come from? — July 16
Your To-dos page listed everything beautifully and never once said where any of it came from. So if you went looking for the place to set them up, there wasn’t one to find — because most of them write themselves, from your workflows, one for each step. Obvious once you know. Impossible to guess.
It now says so, and links you straight there. (Thank you, Caryn, for saying you were lost — and Kristina, for answering her before we did. 🤍)
It now says so, and links you straight there. (Thank you, Caryn, for saying you were lost — and Kristina, for answering her before we did. 🤍)
One client, one file — July 16
When you added a client from inside the New session window, we never checked whether you already had her — we just made another one. Book her a second session that way and she quietly became two people with the same email, her history split between them. Every other route into your client list already checked this; importing checked, session import checked. This one didn’t.
Now it does — carefully. If it’s plainly the same person, we use her file and tell you. But one email very often covers a whole family: a mum’s address on her newborn’s session and again on her toddler’s, or a maiden name beside a married one. Those are two real clients, and we don’t get to decide that for you — so if the name doesn’t match, we ask. (Thank you, Kristina — and sorry it sat for six days.) 🤍
Now it does — carefully. If it’s plainly the same person, we use her file and tell you. But one email very often covers a whole family: a mum’s address on her newborn’s session and again on her toddler’s, or a maiden name beside a married one. Those are two real clients, and we don’t get to decide that for you — so if the name doesn’t match, we ask. (Thank you, Kristina — and sorry it sat for six days.) 🤍
Your availability, on a calendar — July 16
If your weeks don’t repeat, your whole availability lived in One-off changes — and after a dozen dates that list was a wall of text. There’s now a rolling calendar above it. Click any date to give it hours; you can see your whole month at a glance, with the days you’re working marked and the days you’re away in clay. Flick between months with the arrows.
It’s the same availability, just somewhere you can actually see it — and every one of your session-type chips works exactly as before. (Thank you, Kristina, for describing it so precisely — and Angela, who asked for the same thing.) 🤍
It’s the same availability, just somewhere you can actually see it — and every one of your session-type chips works exactly as before. (Thank you, Kristina, for describing it so precisely — and Angela, who asked for the same thing.) 🤍
Remember what she said about sharing — July 16
Most of us ask it: “May I share your images on my website and social media?” Until now her answer lived in a questionnaire nobody re-reads.
There’s a new May I share her images? on every client, and your questionnaire can fill it in for you — set Save answer to: Photo sharing permission on the question. It’s a free-text field on purpose, because “yes, but don’t mention names” is neither a yes nor a no, and that’s exactly the bit worth remembering.
Then the part that matters: when you go to share her gallery, she tells you herself — her answer, in her words, right there on the sharing switch. No hunting back through a form. (Thank you, Erin, for asking — and Kristina, the gallery half was your idea.) 🤍
There’s a new May I share her images? on every client, and your questionnaire can fill it in for you — set Save answer to: Photo sharing permission on the question. It’s a free-text field on purpose, because “yes, but don’t mention names” is neither a yes nor a no, and that’s exactly the bit worth remembering.
Then the part that matters: when you go to share her gallery, she tells you herself — her answer, in her words, right there on the sharing switch. No hunting back through a form. (Thank you, Erin, for asking — and Kristina, the gallery half was your idea.) 🤍
Questionnaire answers can join your notes — July 16
A new Save answer to: Notes on any questionnaire question. Her answer lands on her profile with your question above it, added to your notes rather than replacing them — nothing you’ve written is ever overwritten. (Thank you, Erin.) 🤍
Links that read like words — July 16
Your emails and agreements understood bold and italic, but not links — so an address could only ever appear the long way, sprawled across the middle of an otherwise lovely note. Now there’s a 🔗 Link button beside Bold and Italic: select your words, press it, paste the address. Your client reads “book your newborn session” instead of a line of https. Newsletters have done this for a while — your emails and contracts do now too, and anything you’ve already written still works exactly as it did. (Thank you, Kristina.) 🤍
Your newsletter wears the right brand — July 16
If you run more than one brand, your newsletter was quietly dressing itself as your first one — whichever you’d switched to. The wrong name in the header band, the wrong colour, the wrong signature at the foot. And the cruellest part: the test send used the right brand, so it looked perfect right up until the real one went out to everybody. Now the newsletter follows the brand you’ve actually selected, top to bottom.
It also stops fibbing about who’s receiving it. “All clients” never meant all your clients — only the ones filed under the brand you’re in. Your Clients and Leads pages have always said when someone’s hidden; this one didn’t, so it looked as though people had gone missing. It now names the brand and tells you how many are filed elsewhere. 🤍
It also stops fibbing about who’s receiving it. “All clients” never meant all your clients — only the ones filed under the brand you’re in. Your Clients and Leads pages have always said when someone’s hidden; this one didn’t, so it looked as though people had gone missing. It now names the brand and tells you how many are filed elsewhere. 🤍
Your client’s favourites, kept safe — July 16
This one matters, and it was ours.
If we ever failed to read a client’s saved favourites — and a gallery with an access code is exactly where that happens — we quietly took that to mean she had none, and then wrote that emptiness back over the real ones. She could lose every pick she’d made and be told “✓ 0 favorites saved” for her trouble. A tick, and a claim of success, for a deletion.
Three things fixed. If we can’t read her favourites, we no longer touch them — she’s told to try again. A page that hasn’t loaded her favourites yet can’t save an empty list over them. And when a save to the cloud fails, we say so instead of throwing the error away, which is why nobody ever found out.
Separately: when she sent her selections we filed them under exactly the capitals she typed, which could split one person into two on your list. Fixed too. (Thank you, Kristina — you weren’t doing it wrong, and this was worth finding.) 🤍
If we ever failed to read a client’s saved favourites — and a gallery with an access code is exactly where that happens — we quietly took that to mean she had none, and then wrote that emptiness back over the real ones. She could lose every pick she’d made and be told “✓ 0 favorites saved” for her trouble. A tick, and a claim of success, for a deletion.
Three things fixed. If we can’t read her favourites, we no longer touch them — she’s told to try again. A page that hasn’t loaded her favourites yet can’t save an empty list over them. And when a save to the cloud fails, we say so instead of throwing the error away, which is why nobody ever found out.
Separately: when she sent her selections we filed them under exactly the capitals she typed, which could split one person into two on your list. Fixed too. (Thank you, Kristina — you weren’t doing it wrong, and this was worth finding.) 🤍
To-dos moved where you actually work — July 16
Your To-dos were filed under Setup & more, next to Locations and Golden hour — as though they were something you configure once. They’re not: they’re the list of what you have to do today, and they’re created by your sessions. They now sit under Work, right beneath Sessions. (Thank you, Caryn.) 🤍
Send a client straight to her portal — July 16
There’s a new {portal_link} merge field for your email templates. Drop it into a welcome email and each client gets her own portal link, without you fetching it by hand. It sits with the others under your email templates. If a client hasn’t a portal yet it simply stays empty, rather than sending her somewhere broken. (Thank you, Kristina.) 🤍
When a client hits Reply, it reaches you — July 16
This one we’re not proud of. Our emails went out from an address that cannot receive mail — so if a client replied to her mini booking confirmation, or your contact form auto-reply, or a second shooter replied to an agreement, it bounced into nothing. You never heard. She assumed you’d ignored her. Every email MSB sends now carries your own address as the reply-to, so a reply lands in your inbox where it always should have. Invoices and newsletters already did this; the other eight didn’t, and there was no way for any of us to know. (Found while chasing down why Gmail was flagging our emails — thank you, Kristina, for the screenshot that started it.) 🤍
Ask your clients to initial a clause — July 16
Some clauses deserve more than a tick at the bottom. Type {initials} anywhere in a contract template — right after “V. Styling”, or wherever it matters — and your client gets a box to initial in that exact spot. She can’t sign until every one is filled, and your signed copy shows you what she wrote and where. We did have an Initials field before, but it printed a blank line at the foot of the page that nobody could actually type into — it looked fillable and wasn’t, which was worse than not having it. (Thank you, Cynthia — you’re moving years of careful process over to us and you were right to expect this.) 🤍
Say where your clients really come from — July 16
“How did they find you?” used to be a list we chose for you: Facebook, Instagram, Google, Referral, and so on. But a great deal of this work arrives through people — a midwife, a hospital, an agency, another photographer — and “Referral” doesn’t tell you which one. So now the list is yours. In Branding & settings, just under your session types, write your own — one per line, with your referral partners by name. Your Leads page counts them, so you can finally see who’s actually sending you work. Leave it alone and nothing changes. (Thank you, Christine — your newborn clients come through Cara, and there was nowhere to say so.) 🤍
Packages and Products, finally explained — July 15
Two of you asked the same question today, and you were both right to. We’d been telling you to add your sessions and packages in Products & services — and then giving you nowhere to do it, because that isn’t where they live. That was us sending you to the wrong room and then wondering why you couldn’t find the door. It’s clear now, in all three places: Packages are what a client picks when she books, and they live in Branding & settings. Products & services are the extras you add to an invoice afterwards — prints, albums, USBs, digital files. (Thank you, Cynthia and Christine — and Heather, who had the right answer before we did.) 🤍
A setting found its way home — July 15
Auto-add requests to Leads was sitting on your Payments page, tucked between tips and PayPal — which made no sense, because it has nothing to do with getting paid. When we moved payments off the booking page a while back, this one was sitting right beside them and quietly came along for the ride. It’s back on your Booking page now, right under the request switch it’s actually about. Your setting is untouched. (Thank you, Kristina — “should it be there?” is a very good question and the answer was no.) 🤍
Your signup form fits, and it’s yours — July 15
Two things about the newsletter form you paste on your own website. The scroll bar is gone — the form was stuck at a fixed height we’d guessed at, and no amount of editing the embed code could fix it, because a form-in-a-box has no way of knowing how tall it is. It measures itself now and tells your website, so it simply fits. And there are two new tick boxes: hide my logo and hide the header image. On your own site your branding is already right there — the form doesn’t need to say it twice. (Thank you, Kristina — you found this on your own website, which is the only place it shows.) 🤍
Choices, however you like to type them — July 15
We had three places to list out choices for a drop-down, and each one quietly wanted something different: Forms wanted commas, Questionnaires and your Booking page wanted one per line. Nowhere said so clearly. So you’d type them the way our other screens taught you, get a single choice, and assume you’d done it wrong. All three now take whichever you reach for — commas or line breaks. And if a choice of yours contains a comma (“Yes, I’d love that”), just put each on its own line and it stays exactly as you wrote it. (Thank you, Tracy — you were the one who asked, and you fixed it for everyone who didn’t.) 🤍
Your watermark, in your own words — July 15
There’s a new Watermark wording box on every gallery. Leave it empty and nothing changes — we’ll keep using your studio name, exactly as before. But if you’d rather it said just your name, or © and your initials, you can. A word or two is far quieter than a full studio name across someone’s photograph, and quiet was always the point. Pair it with Delicate tiled and Whisper and it all but disappears. (Thank you, Caryn — that’s the last piece of what you asked for, bar the logo, which is still coming.) 🤍
The app stops keeping secrets — July 15
Today we found a booking feature that had never worked for anyone. Not because it was hard to fix — the fix was one line — but because when it broke, it said nothing. It caught the error and calmly showed a different page, so it looked like a setting rather than a fault. Three studios had it switched on. Only one told us, and she apologised while doing it. We’ve now gone through the whole app and found 97 places where something could go wrong quietly. They all still behave exactly as before — but now they write down what happened. If something ever feels off, click the build number in the bottom of your sidebar and send us what you see. Nothing hides now. (Thank you, Hannah, Angela and Caryn — you found today’s. This is so the next one finds itself.) 🤍
Your to-dos now move your pipeline — July 15
Any to-do can now carry a stage with it: tick “Send contract” and the client slides to Consult; tick “Deliver gallery” and she moves to Past client. Set it on a workflow step, or on any to-do you write yourself — there’s a new “When you tick this off, move the client to…” option. Unticking never drags anyone backwards, because that’s almost never what you meant. As Caryn put it: a pipeline you have to remember to update is a pipeline you’ll stop trusting. Now you don’t have to remember. (Thank you, Caryn — and Kristina, who wanted it too.) 🤍
Clients can actually book your times now — July 15
If you turned on “Let clients book these times” and your page stubbornly kept showing “Request a session,” you weren’t imagining it and you weren’t doing it wrong. The part of our database that works out which times are already taken was crashing — every time, for everyone who switched scheduling on — and the booking page caught that crash and quietly showed the old request form instead. It looked like a setting. It was a fault, and it had never worked. Your hours were saved correctly the whole time. It’s fixed, and the page can no longer hide an error like that from us again. (Thank you, Hannah — you were the only person who told us, and you found it for Angela and Embry & Olive too.) 🤍
Internal agreements tell you the truth — July 15
Yesterday’s internal agreements marked themselves sent the moment you made them — before the email had even been tried. So if a send failed, the agreement sat there claiming it had gone. That was our mistake and it’s fixed: nothing says sent until the email has actually left. Your list now shows Not sent, Sent · not signed yet, or Signed — three different things you’d want to know apart — with a Try again button, and if a send fails we now tell you why instead of shrugging. The subject line carries the job now too, so a template picked by mistake shows up before you send rather than after. (Thank you, Kristina — you tested it within the hour and found all of it.) 🤍
New mini bookings now knock on your door — July 15
When someone grabs a mini spot, your dashboard now says so — by name, with a Review button. Your Requests alert only ever watched the “request a session” pile, so a mini booking could arrive, email you, and leave no trace on your dashboard at all. It clears itself once you’ve opened your Minis page, because that’s you having looked. (Thank you, Hannah — you were right that one could slip past.) 🤍
The switch that makes your times live — July 15
If you’ve set your weekly hours and your page still says “Request a session,” this was why: the switch that turns your times into bookable slots sat right at the bottom of the page, underneath the whole week and the one-off changes panel. You could set everything up, see it sitting there looking ready, and never know there was one more thing below the fold. It’s now the first thing on that tab — and if your hours aren’t live, we tell you so, right there, instead of letting you find out from a client. (Thank you, Hannah — you weren’t doing anything wrong.) 🤍
No more silent saves — July 15
Two things that were keeping quiet when they shouldn’t. If your studio was ever missing a database update, saving your booking page would drop your availability without a word and still tell you it saved — now it says so plainly. And the Calendar page used to greet you with “Run the Google Calendar SQL first”, which is our language, not yours, and not something you should ever be asked to do. It speaks like a human now. (Thank you, Caryn.) 🤍
Soft finally means soft — July 15
A confession: our watermark strength setting only ever changed the opacity. Underneath, the mark stayed bold with a heavy shadow around every letter — so turning it down made a loud thing quieter without ever making it quiet. That’s fixed. Strength now lightens the lettering and lifts the shadows too, on every style. There’s also a new level below Soft: Whisper. It’s for exactly what Caryn described — a mark that reminds, but that your client isn’t peering around to see her own family. Nothing to switch on; your existing galleries just got gentler. (Thank you, Caryn — twice over.) 🤍
A watermark that whispers — July 15
There’s a new watermark style on every gallery: Delicate tiled. Small, light, wide-set, hairline-ruled — a quiet reminder that these images are yours, instead of a fence across your client’s first look at her family. Pair it with Soft strength and it’s barely there. Honest note: our old “Soft” setting only dimmed a bold word that had a heavy shadow around every letter, so it never really went quiet. This one is built light from the start. Your other two styles are untouched. (Thank you, Caryn — you were right, and the example you shared is exactly what we built.) 🤍
Internal agreements, for your team — July 15
Second shooter? Assistant? Open any contract template, tick “This is an internal agreement”, pick the job it belongs to, and send it straight to them. They get their own private link to read and sign — no account, and no sight of your client’s portal. Your client never sees it either: an internal agreement is stored with no client attached at all, which is what makes it invisible, and the database itself now refuses to let one carry a client’s name. Your day rates stay yours. You’ll find them under Contract templates, with who’s signed and who hasn’t. (Thank you, Kristina — you thought about the whole studio, not just the client side.) 🤍
Minis now write their own invoices — July 15
When a client books a mini, you now get a real invoice for it, automatically: her package on the line, her deposit already marked paid, and the balance sitting there with a due date two weeks before the session. If a deposit lands later, the invoice updates itself. Nothing is invented — we only ever mark money as paid when the booking genuinely says it arrived. Your existing mini bookings will catch up on their own next time you open Minis. (Thank you, Caryn — you asked exactly the right question: where’s the record?) 🤍
Every invoice loads, however long your history — July 15
The same quiet truncation that made Hannah’s leads disappear was sitting in your invoices too — past a thousand, the oldest ones simply stopped loading. They were always safe in the database; we just weren’t asking for all of them. Now we do. 🤍
Returning clients now book minis properly — July 15
This one matters. When a client who was already in your book grabbed a mini spot, we quietly failed to turn that booking into a session — no session, no workflow, no deposit recorded, and no error to tell you. Brand-new clients came through fine, which is exactly why it hid so well. It’s fixed, and every affected booking will finish syncing on its own next time you open Minis. (Thank you, Caryn and Kristina — you two found this together.) 🤍
Leads stay put when your book is big — July 15
If you have more than a thousand clients, a new lead would appear on your Leads page and then vanish a second later. Your lead was always safe — we were just re-reading a shortened version of your client list right after drawing the page. We now read every last one of them. (Thank you, Hannah — a thousand clients is a beautiful problem to have.) 🤍
Your wording, your currency, on the pay button — July 15
If you call it a session fee or a retainer instead of a deposit, the button on your mini booking page now says so too — it was the last stubborn spot still saying “deposit.” It also shows your currency, so a £99 session fee no longer reads as “$99.” And if a card payment can’t start, your client now sees a kind, plain sentence explaining why instead of a scary code. (Thank you, Hannah!) 🤍
Invoices now offer the right brand’s packages
If you run more than one brand, the invoice’s “Add from products or packages” list was always showing your default brand’s items, even when the invoice was set to a different brand. It now follows the brand you picked, and updates the moment you change it. (Thank you, Kim!) 🤍
Copy packages between session types
Built the same collection for five different genres? Not anymore. Next to any session type’s packages there’s now a Copy to… button — tick the types that should get them and they’re copied across in one go. Choose to add alongside what’s there (duplicates skipped) or replace entirely. Copies are independent, so you can tweak a price for one genre without touching the rest. (Thank you, Cynthia!) 🤍
Tie your hours to session types
Newborns in the morning, outdoor sessions at golden hour — now your booking page knows the difference. On any time you set (weekly or a one-off), tap the session types it’s for. When a client picks “Newborn,” they only see your newborn times. Same day can hold Newborn 11–3 and Maternity 4–6, and each client sees only theirs. Leave it on All types and nothing changes. (Thank you, Kristina!) 🤍
Your clients now see their own photo count
If a gallery has an image limit, your client now sees it as they heart photos — “3 of 10 included · 7 to go,” and once they go over, “5 extra × $30 = $150.” Before they send their picks they get a friendly note explaining you’ll invoice the extras — so nobody’s surprised, and you’re not the one breaking the news. (Thank you, Kristina!) 🤍
One-off changes to your availability
Real life doesn’t run on a weekly grid. Under Booking → Availability you can now block a single day you’re away, or give one date special hours — a late start, an evening only, whatever you need. Your weekly pattern stays put; these just win for that date. (Thank you, Angela!) 🤍
Invoice emails now come from your studio
Emailed invoices were going out under one shared name — now your client sees your studio name in their inbox, and hitting reply comes straight back to you. The “view & pay” link is also a proper clickable button now, instead of a link they had to copy and paste. (Thank you, Kristina!) 🤍
Contracts: no surprises, and you can remove one
Two fixes here. When you book a client, the contract box no longer quietly pre-picks your first contract — it now matches the session type you chose (or sends nothing if there’s no match), and tells you which it’ll send. No more wrong contract going out by accident. And on any client’s profile, sent contracts now have a Remove button, so you can pull one off their portal if it shouldn’t be there. (Thank you, Heather!) 🤍
Sync your sessions to Google, Apple & Outlook
Under Brand & settings → Calendar sync, grab your private calendar link and subscribe to it in Google, Apple, or Outlook Calendar. Your sessions then flow in automatically, right next to your personal life — and update on their own as you add or change them. (One-way for now; a live two-way sync is coming.) 🤍
Hands-off workflow emails
Your workflow emails can now send completely on their own, even when you’re not in the app. Mark any email step “send automatically” and give it a subject line, flip the master switch at the top of Workflows, and due emails go out on schedule. There’s a safety guard so it only sends emails dated after you switch it on — nothing old gets blasted. 🤍
See the profit on each session
Open any saved session and you’ll now see a Profitability box: your revenue (price after any discount), minus the expenses and mileage you’ve linked to that session, equals your net profit. Link a few expenses to a shoot and you’ll finally see what it actually earned you. 🤍
Tidier session types on your booking page
If your booking page ever showed a session type twice — once as “Maternity” and again as “Maternity Session” — that’s cleaned up. We now match them to your real session types automatically, so you’ll see one tidy list. Your on / off choices carry over untouched. 🤍
Take payment by bank transfer
Don’t use Stripe? Under Money → Payments there’s a new Bank transfer / direct deposit box. Add your account details once — account name, BSB / sort code, account number, a reference — and they appear automatically on every invoice (print, PDF and email) and on your client’s portal. Perfect for direct deposit. 🤍
Bill for extra gallery images automatically
On any gallery you can now set Images included and a price per extra image. If a client hearts more than their package allows, you’ll see it right on their selection — “picked 15 of 10 included, 5 extra × $30 = $150” — with a one-tap Invoice the extras button that opens a ready-to-send invoice for that client. No more giving away extra images by accident. 🤍
Attach an expense to a client or session
When you add or edit an expense, you can now link it to a client and a specific session — no more typing it into the notes. Linked expenses show the client right on the row, and each client’s profile now has an Expenses section so you can see what a shoot actually cost you. (Thank you, Kristina!) 🤍
Mileage now shows what it’s worth
A drive costs $0 out of pocket — but it’s a real tax write-off. So a mileage-only expense now shows its write-off value (miles × your rate) right on the row instead of a confusing “$0.00,” and the expense form shows the math live as you type. Your rate now defaults to the 2026 IRS business rate (72.5¢/mile) — change it anytime on the Expenses page. (Thank you, Kristina!) 🤍
Get paid with PayPal, Square & Venmo
Under Money → Payments, add your PayPal, Square, or Venmo once. Every client then sees a one-tap Pay with PayPal / Square / Venmo button on their portal — with the invoice amount filled in for PayPal automatically — right alongside card payments. A note: unlike Stripe, these don’t auto-mark an invoice paid, so you’ll tick those off once the money lands. Full built-in Square & PayPal (with automatic reconciliation) is what we’re building next. 🤍
A calmer Booking page & multiple times a day
Your Booking page is now organised into tabs — Booking page, Availability, Access & types, and Away — so it’s far less to scroll. And your availability now takes as many time windows per day as you like: set Saturday 9–12 and 1–3, add a break, whatever fits your day. Just tap + Add another time. 🤍
Clients can now pick a time — self-scheduling
On your Booking page, turn on “Let clients choose a time slot” and set your weekly availability once. Clients see your open times and book a real slot, which becomes a session on your calendar — no more back-and-forth on dates. Every session type shares the same availability, already-booked times disappear automatically, and you set the slot length, how far ahead people can book, and your minimum notice. (Thank you, Angela & Kristina!) 🤍
Invoice emails now have a view & pay link — and a PDF
When you email an invoice, it now includes a link to view the full invoice and pay online (right on the client’s portal). You’ll also find Download PDF for a clean one-tap PDF, and Email + PDF to send it with the PDF attached. Discounts show correctly throughout — subtotal, discount, and the right total. (Thank you, Nadine!) 🤍
Add a photo to a client
Open any client and tap Add a photo — their face now shows on their card instead of initials, and a bigger version greets you at the top of their profile. A little thing that makes remembering who’s who so much easier. (Thank you, Erin!) 🤍
Payments moved to Money — where it belongs
Connecting Stripe and setting your deposits now live under Money → Payments in the sidebar, instead of tucked inside the Booking page. Same setup, a home that actually makes sense. We also refreshed the How-do-I help so every answer points to the right place. 🤍
Questionnaires are now real forms
Every question can be a type — short text, long answer, multiple choice, yes/no, dropdown, or date — and you can mark any question required. Even better: a question can save its answer straight to the client’s profile — their partner’s name, kids’ names, Instagram, phone, or address — so the client fills those in for you instead of you typing them. (Thank you, Kristina & Hannah!) 🤍
Workflow steps can now wait for an event
A step no longer has to run on a date. In the When menu you’ll find “After deposit is paid” and “After contract is signed.” Those steps sit quietly as “waiting” to-dos, and the moment we see the payment or the signature, they release and become due — sending on their own if you’ve set them to. So your contract can follow the deposit, your prep guide can follow the signature, and each studio’s flow can be its own. 🤍
Save gallery welcome messages & let clients redeem codes
On any gallery you can now save your welcome message as a template and pull a saved one back up — never rewrite the same warm note twice. And on the client portal, clients can enter one of your discount codes right on their balance, and it comes off before they pay. 🤍
Discount codes on quotes
Your discount codes now work on quotes too, not just invoices. When you send a quote, any active code can be entered by your client right on the quote page — the prices update in front of them, and the discount carries straight into the invoice they get. Create and manage codes with Manage codes (in the quote builder or on any invoice). 🤍
Send a quote — let clients pick their package
Open any client and tap Send a quote. Tick the packages you want to offer, add a note (and a contract, if you like), and we’ll email them a beautiful page where they choose the one that’s right for them. The moment they pick, we create their invoice and contract and send them to their private portal to pay the deposit and sign — and it’s a step in your workflow too. (Thank you, Heather!) 🤍
Quick-add steps when building a workflow
Adding a step no longer starts from a blank line. Tap a Quick add chip — questionnaire, contract, invoice, prep guide, gallery, reminder, review, rebooking, and more — and the step title fills in and picks the right type for you (emails open the email fields automatically). A faster way to lay out your whole timeline. 🤍
Mark a session as complimentary
Not every session comes with an invoice — model calls, gifts, and giveaways are their own kind of yes. Open any session and tick “Complimentary — no payment” and it’s clearly marked as no-charge, with a soft Complimentary tag on your sessions list. You can still record the session’s value if you like, without it ever showing as owing. (Thank you, Chrissy, for the idea!) 🤍
Questionnaires can now live on the client portal
Open any questionnaire and tick “Show this on the client portal” — your client can then read and answer it right from their own private page, no email attachment or back-and-forth. Once they submit, they see a gentle read-back of what they shared, and their answers land on their profile under Questionnaire answers — so everything you need for a session is in one place. A hands-off way to gather due dates, wardrobe notes, and the little details that make a session feel prepared. 🤍
Attach your own PDF to a prep guide
Already have a beautifully designed prep guide? You no longer have to rebuild it here. Open any guide and Upload PDF — your typed guide stays exactly as it is, and now an optional PDF rides along with it. When that guide goes out in a workflow email, your client gets a link to download the PDF. 🤍
Questionnaires: no more doubled questions
When you pasted questions in from somewhere else, they could arrive twice — paste 2, end up with 4. The box now quietly cleans what you paste: it strips “1.” and “2)” numbering, drops blank lines, and removes duplicates. A live question count sits under the box so you can see exactly how many you have, with a Tidy up button whenever you need it. 🤍
Tutorials now open to read
Tapping a tutorial now opens it as a clean, readable how-to — numbered steps with the screenshots shown full-width, not the editor. Use Edit on the row when you want to change one. 🤍
A Tutorials space of your own
A new Tutorials page (under Setup & more) where you can write your own how-tos — a title, a series of steps, and a screenshot on each step. Perfect for training yourself or your team on the way you like to work. They’re private to your studio. And in your gallery settings, two new hints now show where your client taps to download, and warn you if a watermark won’t appear in downloaded files. 🤍
Discounts now reach your client
A serious one, and we’re sorry. Your invoice screen took your discount off correctly — but the printed invoice and the emailed invoice were both quietly ignoring it, showing your client the full subtotal. A £30 discount, and they were still asked for the whole amount. Both now show the discount and the right total. If you’ve sent an invoice with a discount on it recently, it’s worth checking what your client actually received. Thank you Nadine for catching this. 🤍
Your clients can download their photos
The last step of a shoot, finally in your studio. Each gallery now has a Clients can download their photos switch. Leave it off for proofing — your client hearts their favourites and sends them to you, but can’t take the files. Turn it on for the finished gallery, and they get a download button on every photo plus Download all. Every existing gallery stays off until you say otherwise. Expired galleries and the wrong PIN hand over nothing. 🤍
A sidebar you can actually read
Twelve links sat in one unbroken column before the first heading. They’re now gathered into Clients, Work and Money, open by default, and every group folds away if you don’t use it. Brand & settings has moved into Setup & more, where it belongs. Nothing was removed — every page is still one tap away, it just doesn’t all shout at once. 🤍
Brand & settings, in eight clear sections
Your settings were nineteen fields and eight switches in six unlabelled boxes, with everything from your currency to your client portal in the last one. They now read as eight numbered sections — Studio details, Logo & voice, Session types & packages, Brand colours, Keywords, Currency & referrals, Galleries and Client portal — each with a line telling you what it’s for. Nothing moved. It’s just findable now. 🤍
Everything has room to breathe
A gentle pass over the whole studio. Softer corners on every card — your Dashboard was the only page that had them, and now they all do. A quiet shadow so cards lift off the page. More space inside panels, around lists, and down the edges of every screen. Status chips are rounded pills. Your cursor lifts a button as it hovers, and clicking into a field draws a soft clay ring. Same colours, same words — just more air. 🤍
Your forms have a home — and “Requests” is now “Booking page”
You did have a contact form. It was hiding at the bottom of your Leads page, where nobody would ever look for it. There’s now a Forms page in your sidebar holding all three — your contact form, your Model Call form and your waitlist form — each with a Customize form button to change the wording, switch fields on or off, and add your own questions. And “Requests” is now called Booking page, which is what it actually is. 🤍
The Requests page breathes
Everything on your Requests page lived in one long stack — payments, your link, your page, session types, away message and incoming requests all running together. It’s now laid out in numbered, softly shaded sections with room around them — and three little pills at the top tell you at a glance whether your page is live, whether Stripe is on, and how many session types your clients can see. No more scrolling to find out. Thank you Kristina. 🤍
Newsletter header switch fixed
The new Show your studio name in a coloured band switch was drawn wrong — its label collapsed into a thin column, overlapped the options beneath it, and couldn’t be clicked. That was our mistake and it’s put right. Thank you Kristina for the screenshot. 🤍
Disconnecting Stripe no longer loses your account
If you disconnected Stripe and connected again, we were quietly asking Stripe for a brand new account each time and leaving the old one behind. Some of you ended up with several Stripe accounts in your name without ever knowing. Now we remember yours: disconnect as often as you like, and reconnecting picks the very same account back up, with your money and payout history untouched. 🤍
Questionnaire notes read as notes on your booking page
Yesterday we let you start a questionnaire line with # to make it a note or heading rather than a question. On your mini booking page those lines were still appearing as questions, with an empty box underneath. Now your clients simply read them, as you intended. 🤍
Find your deposits: View my Stripe payments
Something we should have said much more clearly. When you connect Stripe here, Stripe creates a new account for your studio — it isn’t the Stripe account you may already have with another tool, and your deposits will never show up in that one. So a paid deposit could look like it had vanished. There’s now a View my Stripe payments button on Requests → Payments & deposits that opens the right account, where your money and payouts are waiting. Thank you Caryn for chasing this — your $100 was never lost. 🤍
Clients added while booking now show in your Leads
When you added a new client from inside the New session window, we saved them without a pipeline status — so they never appeared in Leads at all, in any column. Now they arrive with a status that matches the session you’re booking them for: an Inquiry session makes them an inquiry, a Booked one books them. Thank you Kristina for a very sharp catch. 🤍
Your new Jobs page — your whole day on one screen
A new Jobs page in your sidebar. Every job on one scannable line: when it is, its name (use the internal label on a session — Smith — Cake Smash · DAIRY-FREE CAKE), the session type, a progress bar, and the very next thing to do. Overdue steps go red. Filter to Needs attention and only jobs with something overdue remain — perfect for batching all your print orders at once. Every step comes from your workflows, so it’s your way of working, not ours. Reach it from Jobs board at the top of any page, or Jobs in your sidebar. Thank you Hannah, this was your design. 🤍
See how far along every job is, at a glance
Your Sessions list already shows each job’s internal label and its Next: step. Now each one also carries a slim progress bar — 3 of 8 — turning green when the last step is done. The steps come from your own workflows, so it fits how you work, with nothing to set up. Sessions without a workflow stay exactly as clean as before. Thank you Hannah 🤍
Your newsletter preview text now sticks
The Preview text box — that little line the inbox shows after your subject — was going out with your newsletter, but it was never being saved. Write it, save your draft, come back, and it had quietly vanished, so your newsletter went out without it. Now it saves with everything else and is waiting for you when you return. Thank you Caryn — you were right that it’s half the battle. 🤍
The CODB calculator, by name
It was there all along on your Sales page — but it never called itself a CODB calculator, so it was easy to scroll straight past. It’s now titled What you need to charge — your CODB, and searching “CODB” in Help finds it. Thank you Ania for asking; if you couldn’t find it, others couldn’t either. 🤍
Mini sessions: deposits, paying, and the contract
Three fixes from one thread. A deposit is now only ever recorded if it was actually paid — before, booking a mini wrote the deposit onto the session whether the money arrived or not. The Pay button works on embedded booking pages: Stripe won’t open inside a website frame, so we now open it properly instead of showing a blank screen. And your mini contract fills in as your client types — their name, email and phone appear in the agreement instead of {client_name}. Thank you Caryn, all three were yours. 🤍
Let your logo speak for itself
If your newsletter header image already carries your logo, that coloured band with your studio name above it was saying your name twice. There’s now a switch on your newsletter to turn the band off — your logo, clean, at the top. Leave it on and nothing changes. Thank you Caryn. 🤍
No more duplicate clients when someone books
When a client you already have booked a mini session or sent a request, we checked our loaded client list to recognise her — but that list only holds your first thousand clients until the rest arrive a moment later. With a big book, we could miss someone who was plainly there, and quietly create a second record. Her contract would land on one, her session on the other. Now we ask your books directly, every time. Thank you Caryn for finding this one. 🤍
Your clients never disappear again
If your studio has more than one brand, any client who hadn’t been assigned to a brand yet was only visible under your default brand. Viewing another brand made them vanish from Clients and Leads — appearing for a second on load, then gone. Nothing was ever deleted; they were simply filtered out of sight. Now an unassigned client shows under every brand, and when a brand view is hiding anyone, we tell you so plainly. Thank you Hannah for chasing this down and for the screenshot — it found it. 🤍
Add notes and headings to your questionnaires
Every line in a questionnaire used to become a numbered question — so a warm word of welcome arrived as “1.”. Now, start any line with # and it becomes plain text: an intro, a heading like Wardrobe, or a kind note. Your questions carry on numbering around it, and your questionnaire list counts only the real questions. Thank you Julia for spotting this. 🤍
Model Call submission buttons now work
The Open profile and Add to Leads buttons on your new Model Call submissions list weren’t responding when tapped. Fixed — they open the applicant and move them into your pipeline exactly as they should. 🤍
Your clients are charged in your currency
We found something while fixing Stripe for our photographers overseas: every payment was being charged in US dollars, no matter where you are. A £150 session quietly billed a client $150. That’s now put right — Stripe charges in your account’s real currency, and your Payments & deposits card tells you exactly which one. If your displayed currency symbol and your Stripe currency ever disagree, we’ll say so plainly rather than let you find out on a receipt. Thank you Kelli for pushing on this. 🤍
Stuck halfway through Stripe? You can start again in the right country
A follow-up to yesterday’s fix. If you’d already begun connecting Stripe and it stalled — asking for a bank or tax number from a country you’ve never lived in — you can now choose your country and connect again, and we’ll set you up freshly in the right place. Your country picker stays visible until your account can actually take payments. Studios already accepting payments are never touched. 🤍
Stripe now works for our photographers outside the US
If you’re in the UK, Canada, Australia — anywhere beyond the US — Stripe was quietly setting your account up as an American one, then asking you for a US bank and social security number you’d never have. No wonder it wouldn’t finish. Now, before you connect, you simply choose the country your bank account is in, and your money settles in your own currency to your own bank — straight to you, never through us. Do choose carefully: Stripe locks that country in and it can’t be changed later. Thank you for your patience while we chased this one down. 🤍
See every Model Call submission — goodbye, Jotform inbox
Your Leads page now has a Model Call submissions list at the top — every application that comes in, newest first, with their answers, photo and details laid out just like Jotform showed them. We read them straight from your applicants, so nothing can slip through the cracks: if someone applied and wasn’t showing in your pipeline yet, they’ll appear here now, with an Add to Leads button to slide them into your workflow in one tap (or move them all at once). You can Export CSV too. Thank you to everyone who asked to actually see their applicants. 🤍
Model call applicants can add a photo
Your Model Call form now lets applicants attach a photo — a bump photo, a headshot, or an inspiration shot. It uploads safely with their application, and shows right on their profile in your Leads, so you can see who you\u2019re considering at a glance. 🤍
Export your sessions to CSV
On the Sessions page there’s now an Export CSV button next to Import — download your sessions (client, type, date, status, price, label, notes and more) as a spreadsheet. Lovely for a backup, your accountant, or moving data around. It exports whatever’s in your current view (upcoming, past, etc.). 🤍
Custom job labels + next to-do on your sessions
Two for your sessions list: give any session a custom label (like “Due mid-Aug,” “Cake Smash · DAIRY-FREE,” or “NO MODEL RELEASE”) — it shows as the session’s name in your list and becomes the calendar event title. And each session now shows its next to-do right on the list, so you can see what’s next at a glance without opening it. (Thank you, Hannah!) 🤍
Newsletter preview text
There’s a new Preview text field on your newsletter — the little line that shows in the inbox right after the subject. A good one can noticeably lift your open rate, and now you control exactly what it says instead of it grabbing the first line of your message. (Thank you, Caryn!) 🤍
Mini setup respects your currency
When you set up a mini session, the Price and Deposit labels now show your currency symbol (£, €, $…) instead of always saying “$”. So if your studio’s set to pounds, that’s what you’ll see. (Thank you, Hannah!) 🤍
Remind clients about a payment
On a payment plan, each upcoming payment now has a Remind button — one tap emails your client a warm reminder of that payment’s amount and due date. Perfect for clients who’d rather not leave a card on file. (Fully automatic reminders are on the way, alongside auto-charging.) (Thank you, Caryn!) 🤍
Add images right into your newsletter
Beyond the header image, you can now drop images anywhere in your message — tap “Insert an image in your message,” and it lands where your cursor is. Add as many as you like, between paragraphs, for a rich, Flodesk-style layout. They resize neatly and look lovely in the inbox. (Thank you, Caryn!) 🤍
Picks now show the real filename
When a client favorites a photo, your selection list now shows the photo’s original filename (like IMG_4276) instead of just a position number — so it matches the files on your computer and you’re not hunting. New uploads carry their filename reliably now. (Thank you, Janine!) 🤍
Clearer newsletter sending
Before a newsletter goes out, the confirmation now spells out exactly how many people it’s going to and which audience — and reminds you that contacts who aren’t in that audience won’t receive it. (So “why did it only send to some of my contacts?” has a clear answer right there: it goes to your chosen audience, like Newsletter subscribers, not everyone automatically.) 🤍
Format your newsletters beautifully
Your newsletter message now supports formatting — make text bold or italic, add headings, bullet lists, and links, right from the little toolbar (or just type
**like this**). It all renders cleanly in the email your readers open, so your words look as considered as your images. (Thank you, Caryn!) 🤍Payment plans on invoices
Open an invoice and you’ll find a new Payment plan section — break the total into scheduled payments (a retainer now, one a month out, one before the session), each with its own amount and due date. Tap Split total into 3 for a quick start, or add your own. Mark each one paid as it comes in, and the invoice shows the next payment due at a glance. (Thank you, Caryn!) 🤍
Call it a “Retainer” if that’s your word
In a mini’s details you can now choose whether the up-front payment is called a Deposit or a Retainer — the wording carries through to the booking page, the confirmation email, and reminders. (Some studios — and some states’ laws — need “retainer” specifically.) Your “Reserved” deposit mode now takes effect on the client’s page too. (Thank you, Caryn!) 🤍
Set an expiry date on galleries
Each gallery’s share panel now has an optional expires on date. After it passes, the client’s link shows a gentle “this gallery has expired — reach out to re-open it” note instead of the photos, and the gallery gets an Expired tag in your list so you can spot it at a glance. (Thank you, Heather!) 🤍
Portal progress follows the real booking status
The client-portal progress tracker used to jump to Booked for any session that wasn\u2019t cancelled — even one still marked Inquiry or Pending. Now it only shows Booked once the session is actually Booked or Completed (or a payment\u2019s been made), so a client set back to an earlier stage reads correctly on their portal. (Thank you, Caryn!) 🤍
Document uploads work now
Uploading a document to a client\u2019s portal was failing with a security error — the file was being saved to the wrong folder path, which your storage rules (rightly) blocked. Fixed: documents now save under your own secure folder like everything else. (Thank you, Caryn!) 🤍
Import your sessions from another tool
Moving your calendar over? On the Sessions page there\u2019s a new Import from CSV button. Upload a spreadsheet of your sessions, match up the columns (we guess them for you), and import — it matches each session to an existing client by email or name, creates the client if they\u2019re new, and can even apply a workflow to every imported session so you pick up right where you left off. Dates and times in almost any format just work. (Thank you, Kristina!) 🤍
Duplicate a template
Email and contract templates now have a Duplicate button — make a copy, tweak a line or two (a different location, a different tone), and save it as its own template. No more rebuilding from scratch when most of it\u2019s the same. (Thank you, Caryn!) 🤍
Two quick fixes
The Add a to-do box now opens in front when you\u2019re inside a session (it was hiding behind the session window), and your mini session description now keeps its line breaks and bullets on the booking page instead of squishing into one long paragraph. (Thank you, Caryn & Kristina!) 🤍
Delete confirmations that always work
Some browsers quietly block the little “Are you sure?” pop-up, which made Delete buttons look like they did nothing. Deleting a client, session, invoice, product, workflow, to-do, guide, questionnaire, expense, location, gift card, or brand now confirms in a clean in-app window instead — so it works everywhere, every time. 🤍
Edit workflow steps right where they live
You can now tap any step in a workflow — email or to-do — and edit it right there: reword the email in your own voice, change the timing, toggle auto-send, then Save changes. No more bouncing between Templates and the workflow to tweak wording. (Starting an email from a template still works as a jumping-off point.) (Thank you, Hannah!) 🤍
Decline a request with a kind note
Turning down a session request no longer has to feel abrupt. When you decline, you can now choose “Decline & email a kind note” — it opens a warm, ready-to-send message to them (their name already in it), so no one\u2019s left on read. And approving/declining now confirm right in the card instead of a pop-up. (Thank you, Caryn!) 🤍
Tidy up actually tidies now
The Tidy up remove buttons now confirm right in the window (no browser pop-up that some setups were silently swallowing), and they show you the result on the spot — how many were removed, or a clear reason if any couldn't be. (Thank you, Caryn!) 🤍
Two tidy-up fixes
Fixed two things from your notes: Tidy up now tells you clearly what happened when it removes duplicates — and if any can't be removed (say they're linked to a session or invoice), it says so instead of looking like nothing happened. And duplicating a Lead workflow now keeps it a Lead workflow, instead of dropping the copy under Shoot. (Thank you, Caryn!) 🤍
Know exactly what to charge
Your Sales page has a new “What you need to charge” calculator. Pop in your yearly business costs, the take-home pay you want, a tax set-aside, and how many sessions you plan to shoot — and it shows the revenue you need for the year and the average price per session to get there, then tells you how your current bookings stack up. One tap sets it as your revenue goal. (Thank you, Kristina & Hannah!) 🤍
Mini sessions can start a workflow on their own
In a mini session's setup there's now a Workflow picker. Assign one, and the moment someone books a spot, that workflow's steps start automatically for their new session — prep notes, reminders, follow-ups, all queued without you lifting a finger (and they'll auto-send too, if you've turned that on). (Thank you, Kristina!) 🤍
See every email a client's received
Open any client and you'll find a new Emails section — a running history of the newsletters and automatic workflow emails that have gone out to them, newest first, each marked Delivered, Opened, Clicked, or Bounced where we can see it. No more wondering what a client has (and hasn't) received. (Thank you, Kristina!) 🤍
Newsletter subscribers are clearer now
When someone joins from your signup form, they were quietly counting as a “new lead” and adding an untraceable entry to your Leads pipeline — confusing! Now newsletter subscribers stay out of your sales pipeline and don't trigger the new-lead alert, and they carry a clear Subscriber label wherever they appear. Your real inquiries are unaffected. (Thank you, Kristina!) 🤍
Deposit reminders send again
Fixed a bug where tapping Send reminder on an Awaiting deposit booking threw an error instead of sending. Your warm deposit nudge now goes out as it should. (Thank you, Kristina!) 🤍
Dial your watermark's strength
Each gallery's share panel now has a Watermark strength setting — Bold, Medium, or Soft — so you can protect your proofs while letting clients see the images clearly. It applies on the grid and full screen. Bold is the default, so your existing galleries look exactly as they do now until you change them. (Thank you, Nadine!) 🤍
Single, centered watermark now stays that way full screen
If you set a gallery's watermark to single, centered, it kept that look on the grid but flipped back to the tiled style the moment a client opened a photo full screen. Now the full-screen view matches your chosen style — single stays single. (Thank you, Nadine!) 🤍
Snappier with a big client list
A couple of speed fixes for larger studios: searching clients no longer re-scans your whole list on every keystroke, so typing stays smooth, and the rest of your client list now loads in parallel in the background instead of one chunk at a time — so everything's ready faster after you sign in. 🤍
Block out a range of dates at once
When you add Blocked time or an Event, there's now an optional End date — so a vacation, a workshop, or any multi-day block goes in as one entry and shows across every day on your calendar, instead of adding each day separately. (Thank you, Debby!) 🤍
Your currency now shows on mini sessions
Mini session prices — on your list, on the booking page your clients see, and on booked-spot edits — now use your studio's currency symbol from Brand & settings, not a hard-coded $. (Thank you, Marnie!) 🤍
Skip unsubscribed people when importing
Importing a client list now has a “Skip anyone who's unsubscribed” option, so people who've opted out don't get quietly added back. Your import summary tells you how many were skipped. 🤍
Drop a gallery link into any email
When you write a client email, there's now an Insert a gallery link picker — choose one of your shared galleries and its link (and access code) drops right into your message at your cursor. It shows the galleries for whoever you've picked in To, so it's always the right one — and it works even after you've started from a template. (Thank you, Heather!) 🤍
Sales — see what's really working
A brand-new Sales page pulls your bookings together into the numbers that actually help you run the studio: revenue booked, average booking, and repeat-client rate up top; a revenue-by-month chart to spot your busy and quiet seasons; best-selling packages, revenue by session type, and by referral source; plus booking lead time and new vs repeat revenue. Flip between Booked and Paid, and set a yearly goal to watch it fill as you book. (Thank you, Hannah — and Kristina for the goals idea!) 🤍
Your email templates now show up from the gallery too
When you draft a client email straight from a gallery, your saved email templates now appear in the picker — just like they do everywhere else you email a client. Pick one and it drops right in. (Thank you, Heather!) 🤍
Send a test newsletter to any address
The newsletter test now has a little “Test to” box next to the button. Leave it blank to send to yourself as before, or pop in any address — a Gmail, a friend's inbox, or a checker like mail-tester.com — to see exactly how your newsletter looks and lands elsewhere. 🤍
Newsletters that land in the inbox, not junk
Your newsletters now go out from a fully verified studio address, carry a proper one-click unsubscribe (the thing Gmail & Yahoo now look for), and include a plain-text version alongside the pretty one — all the quiet signals that keep you out of the spam folder. Your recipients still see your studio's name, and replies still come straight to you. Nothing to set up on your end. (Thank you, Hannah!) 🤍
A roomier contract editor for long agreements
If you paste in a full attorney-drafted contract, the editor now gives you room to work. It opens as a wide workspace, your contract text expands to its full length so you can read straight through from the top — no more tiny scrolling box — and the Signing fields (initials, signature, date) and Save stay right where you can reach them. (Thank you, Christine!) 🤍
Build your own forms — your fields, your words
Your inquiry, launch waitlist, and newsletter forms now have a Customize form button. Rewrite the title, description, and button; turn standard fields on or off; and add your own questions (short text, paragraph, dropdown, checkbox, or date) — with a live preview as you go. Each brand keeps its own version, and answers land right on the lead. 🤍
Switch brands from anywhere
If you run more than one brand, there’s now an Active brand switcher right at the top of your sidebar — on every page. Switch it, and your whole studio follows: your clients, your leads, and your embeddable forms all reflect that brand. No more wondering which brand you’re working in. 🤍
Mini sessions with one shared arrival time
Some minis don’t need individual appointments — everyone just arrives at, say, 5:30 and you photograph them as they come. Now when you add times to a mini, you can choose “Same arrival time”, set the time and the number of spots, and families book & pay individually but all share that one arrival time. On the booking page they simply see one time with the spots left — perfect for team, cheer & school minis. 🤍
A “How do I…?” helper, right on your dashboard
New How do I…? button at the top of your dashboard. Type what you’re trying to do — “booking link,” “send a newsletter,” “turn on tips” — and get a quick answer with exactly where to click. You can also ask in your own words and a little AI helper points you the right way. 🤍
See exactly which photos your clients picked
When a client submits their favorites, you can now tap any selected photo to see it full-screen, every pick shows an image number (or its filename), and a Copy list button hands you the whole selection to paste into your editing notes or order. Going forward, new uploads keep their original filename, so your picks list matches your files exactly. (Thank you, Janine!) 🤍
Mini dates keep themselves tidy
Past dates never show on your booking page anymore, so no one can accidentally book a day that’s already gone by. In your mini’s time slots, past days are now marked Past, and each day has a quick Remove day button so you can clear out old dates in one tap and add fresh ones. We’ll also gently warn you if you try to add slots for a date in the past. (Thank you, Kristina!) 🤍
Clients can add a tip when they pay
When a client pays an invoice by card, they now see a gentle, optional “Add a tip” step — 10%, 15%, 20%, a custom amount, or none at all. The tip rides along in the same secure checkout and lands straight in your Stripe account, shown separately on the receipt. Totally optional for them, lovely for you. (Thank you, Kristina!) 🤍
Note: this needs the updated invoice-checkout function deployed to work.
Note: this needs the updated invoice-checkout function deployed to work.
Deposits on minis, done gently
For any mini with a deposit, you can now choose how it reads to clients — “Booked” (deposit secures the spot) or “Reserved” (deposit confirms it) — right in the mini’s details. Their confirmation email now includes a Pay your deposit button, and your dashboard shows an “Awaiting deposit” list so you can send a warm reminder or mark one paid in a tap. (Thank you, Kristina!) 🤍
Mini bookings now flow into your whole studio
When someone grabs a mini session spot, it now becomes a real session on your Calendar and Sessions list, with a client created and marked Booked — so it shows up on your Dashboard, Board, and Leads too, not just on the mini itself. Any spots booked before this update get tidied into place automatically the next time you open your studio. (Thank you, Kristina!) 🤍
Simple new pricing — and a warm welcome for new studios
As we step out of beta, new photographers can join for $29/month or $290/year (two months free) — everything included, cancel anytime. And a polished “welcome, let’s set up your studio” flow greets anyone who signs up. If you’re one of our lifetime members: you’re grandfathered in for good — nothing changes, and thank you for being here from the very start. 🤍
My Studio Books is out of beta 🤍
After months of building this together with you, My Studio Books is officially a real product — no more “beta.” Same warm home, same steady stream of improvements, just all grown up. Thank you for shaping it every step of the way. Here’s to your studio, running itself.
Past clients who come back get their own spotlight
You asked a great question: what if someone already in your book applies for a model call or reaches out again? Now they don’t hide in Past or Booked — they pop up in a new “Re-inquiries” row at the top of your Leads, marked with a warm rose Re-inquiry tag, and they always trigger your new-lead notification (even though they’re not a brand-new person). So a returning client raising their hand never slips by. Works for both your Model Call and inquiry forms. 🤍
Get a heads-up when a new lead comes in
Never miss a new inquiry again. When you log in, if any new leads or session requests have come in since your last visit, you’ll see a warm welcome nudge, a banner right on your dashboard, and a little count on your Leads tab. Tap through and they’re right there. Opening Leads marks them as seen, so the count always reflects what’s genuinely new. 🤍
New leads show up the moment you open Leads
No more wondering “where did my new inquiry go?” Your Leads page now refreshes itself every time you open it, so anyone who just filled out your inquiry, model-call, or request form appears right away — no reload needed. (Little tip: when you test a form with your own email, it merges into your existing client instead of making a new one — use a fresh email to see a brand-new lead.) 🤍
A simple inquiry form for your website
You asked for a plain “get in touch” form — here it is. Under Leads you’ll find an Inquiry / contact form embed: just name, email, and a message (no session type or dates like the request-a-session page). Paste it on your site, and everyone who reaches out drops straight into your Leads as an Inquiry and starts your matching lead workflow — and they get a warm auto-reply too. Clean, script-free, and no passcode gate. 🤍
Tap a lead source to filter your pipeline
Those “Where leads come from” chips on your Leads page are now buttons. Tap Model Call (or any source) and your whole pipeline instantly shows just those leads — so you can spot exactly who came from where. Tap it again, or show all, to clear it. Handy for checking a new model-call applicant landed. 🤍
Model call leads — truly caught now
We found the last piece: model call applications were quietly noting themselves in a client’s notes rather than as a lead, so they slipped past your Leads list. Now we read that too, and every model call applicant — past and future — lands in your Leads as an Inquiry the next time you open your studio. (Thank you, Heather — that video was exactly what we needed!) 🤍
Model call leads — now caught every time
A little follow-up to the last update: we widened how we spot Model Call applicants so they land in your Leads no matter how they were tagged — any past applicants get tidied in automatically the next time you open your studio. If you ever don’t see one, open that person in Clients and it’ll be sorted on the spot. (Thank you, Heather, for staying on this!) 🤍
Lead workflows now speak “lead,” not “session”
When you build a Lead workflow, the timing choices finally make sense: instead of “before/after the session” (there isn’t one yet!), you’ll pick Right away (when they apply) or a set time after they apply. Perfect for an instant auto-reply the moment an inquiry — or a Model Call application — comes in. And those model-call leads now start your lead workflow automatically, so your welcome email is ready (and will send on its own once your auto-send switch is on). (Thank you, Heather!) 🤍
Client favorites now follow them to any device
Your clients can favorite on their laptop and pick up right where they left off on their phone. In their gallery there’s a gentle “Save / find my favorites on any device” link — they pop in their email and their list is saved to the cloud. Open the gallery anywhere, enter the same email, and everything merges together (nothing gets lost). Once they’ve done it once, new hearts keep syncing on their own, and submitting their picks saves them too. 🤍
Model call applicants land in your Leads
When someone applies through your Model Call form, they now show up in your Leads pipeline as an Inquiry (with their source marked Model Call), right alongside your other enquiries — so you can work them, follow up, and watch your model calls convert. Anyone who already applied gets tidied into place automatically too. (Thank you, Heather!) 🤍
Delete labels, not just add them
Tidy up your lists any time. Tap a label chip on your Clients page and a Delete “…” button appears — it lifts that label off every client at once (the clients stay, only the label goes), so a duplicate or a typo disappears cleanly. And in Select mode there’s a new Remove label… action to pull a label off just the people you’ve checked. (Thank you, Heather!) 🤍
See who still owes you a signature
A new Waiting on a signature panel on your dashboard gathers up every client you’ve sent a contract to who hasn’t signed yet — oldest first, with how long ago it went out — so nothing quietly stalls. Tap Send reminder and a warm, ready-to-go nudge (with their sign link) opens for you to send. It tucks itself away when everyone’s signed. 🤍
Client favorites stay put between visits
Your clients can now favorite images one day and come back the next to keep going — their hearts are remembered right in their browser, so the View my favorites button and their whole list are still there after a refresh or a return visit on the same device. Perfect for a couple who favorites 30 photos, then comes back later with their spouse to narrow it down. (Thank you, Kristina!) 🤍
Workflow emails that send themselves
The big one you’ve been waiting for. On any email step in a workflow, tick “Send this email automatically when it’s due” — and flip the new master switch at the top of Workflows — and those emails go out on their own, right on schedule, so your prep notes and follow-ups land without you lifting a finger. Steps you leave unticked still wait as a ready-to-send to-do, just like before. It’s careful on purpose: it only sends to clients with an email, never sends the same step twice, skips anything that was already overdue when you switch it on, and pauses instantly the moment you turn the master switch off. (Thank you, Kristina — this was your idea!) 🤍
Import a CSV straight into a brand
If you run more than one brand, the import screen now has a brand picker — choose one and everyone in that CSV is tagged to it, so a separate list (like a photographers list under its own brand) lands exactly where it should from the start. Single-brand studios won't see it — nothing changes for you. (Thank you, Heather!) 🤍
Turn session requests into Leads automatically
If you'd rather not catch every request by hand, there's a new switch on your Requests page: Auto-add requests to Leads. Flip it on and every new request also lands in your Leads as an Inquiry (tagged “Session request”) and starts your matching lead workflow right away, so your follow-up steps are ready and waiting. You still approve every request before anything hits your calendar — nothing books on its own. Leave it off and everything works exactly as before. If one turns out to be spam, just don't approve it (and you can mark the lead Lost). (Thank you, Kristina, for such a thoughtful request!) 🤍
Delete clients in bulk — and tag them in bulk too
Cleaning up after a big import just got easy. Tap Select on your Clients page, check everyone you want gone, and hit Delete — with a clear confirmation (and a “type DELETE” safety step for large batches) so it never happens by accident. While we were there, Add a label now takes several labels at once — just separate them with commas. (Thank you, Heather!) 🤍
Import a CSV into more than one list
When you import contacts, the list / tag field now takes several lists at once — just separate them with commas (like “Photographer List, Newsletter”). Every imported contact joins all of them, so you can sort your import into the right audiences from the start. (Thank you, Heather!) 🤍
Your gallery watermark is easier to see now
A couple of you noticed your studio name was barely showing on bright galleries. We gave the watermark more presence — a touch bolder, a little brighter, with a soft outline so it reads clearly over light and dark photos, on the grid and full screen alike. It's still tasteful, just no longer invisible. (It stays on for every shared gallery; you can still switch it off or change the style under Brand & settings and each gallery's share panel.) (Thank you, Christy & Kristina!) 🤍
A couple of small fixes
Your dashboard’s Requests tile now updates right alongside the new-request banner, so the two always agree on how many are waiting. And the Feature a Photographer form submits properly again — no more error at the end. (Thank you, Kristina, for catching both!) 🤍
Mark image use & release right on the client
No more tucking image permissions into a notes field. Every client now has an Image use / release picker — choose Full release (portfolio, social, website, ads & teaching), portfolio, social & website, social only, private only, or declined. It shows at a glance on their profile, so you always know what you're allowed to share before a photo goes out. Open a client to set it. (Thank you, Debby!) 🤍
A note in your inbox the moment a request comes in
You asked to never miss a new session request — now you won't. When someone requests a session on your booking page, a warm, on-brand email lands in your inbox right away with their name, session type, preferred date and message, so you can approve it fast. It arrives the same way your booking notices do. (Thank you, Kristina!) 🤍
New session requests now greet you on your home page
A few of you asked to make sure a new request never slips by. Now when someone requests a session, a gentle banner shows right on your dashboard — “2 new session requests waiting” — that taps straight through to approve or decline. We also made your Requests page refresh the moment you open it, so a request that just came in shows up without reloading, and quieted a little flicker where the Stripe box briefly said “Connect Stripe” before catching up to Connected. (A heads-up on emails: a note straight to your inbox when a request lands is coming next — for now the dashboard banner and the Requests badge keep them front and center.) (Thank you, Kristina!) 🤍
Your Board View is now just your active pipeline
If you brought in a big client list, your Board used to stack everyone into the first “An inquiry comes in” column — hundreds of past families all in one spot. Now the Board shows only the clients you’re actually working: anyone marked Inquiry, Consult or Booked in your pipeline, anyone with an upcoming session, or anyone whose first workflow step you’ve checked off. A brand-new inquiry drops in the moment you set their status — and your past clients stay tucked in your Clients list, not cluttering the board. Need the full view? Tick Show all clients up top and everyone’s right back. Your clients and their steps are untouched. (Thank you, Kristina — 701 clients in one column was a lot! 😅) 🤍
Newsletters now greet each person by name
Type Hi {first_name}, at the top of a newsletter and every subscriber gets their own name filled in when it sends — not a blank. You can use {client_name}, {partner}, even {children} too, and they personalize per person. Tap the fields above the message to drop them in; the Preview shows a sample name so you can see it working. A warmer newsletter in one small tap. 🤍
Customize your contracts with fill-in fields
Open a contract template and scroll to Signing fields to add exactly what you need — initials lines, a date, a checkbox to agree to a specific clause (like your retainer policy), a short answer, or extra signature lines. Reorder them, and they appear on the contract your client signs, the preview, and the printed copy. Your existing contracts are untouched. (Thank you, Amber!)
Attach any guide to a workflow email
The attach-a-guide option on an email step is now a full picker. Choose your session-type guide (auto-matches the session) or pick a specific guide straight from your Guides — like your Maternity Prep Guide — and it rides along automatically when that step comes due. Any workflows you’ve already set up keep working exactly as before. (Thank you, Janine!)
Your own Model Call form — goodbye, Jotform
There’s now a built-in Model Call signup form you can embed right on your website — a clean, full-width form in your studio colors that blends into your page. Applicants land straight in your Leads, tagged Model Call, with their session type, dates & details — and if they tick the box, they join your newsletter too. Everyone gets a warm thank-you email automatically. Grab the embed under Leads → Model Call signup form. (Thank you for the idea!)
A confirmation email for new subscribers — in your words
When someone joins from your signup form, they now get a warm confirmation email right away. Write your own under Newsletters → Confirmation email — drop in {first_name} and {studio} and they fill in automatically — or leave it and we’ll send a lovely default. Prefer not to send one? Flip it off with a single switch. We also tightened up the signup form so it only says “You’re on the list!” once you’re truly saved. (Thank you for catching this!)
See who opens & clicks your newsletters
Your newsletters now show real results. Open any newsletter you’ve sent and tap Stats to see how many opened, how many clicked — and the part you asked for — exactly who hasn’t opened yet, so you know who to gently follow up with (or text down the road). New sends are tracked automatically. (Thank you, Kristina!)
Every client list now reads A–Z
Anywhere you pick a client — booking a session, starting an invoice, sending a contract, creating a gallery, adding a to-do — the list now sorts alphabetically by name, so you can find someone fast instead of scrolling. It reads that same friendly order no matter how you’ve sorted your Clients page, and folks without a last name (or a brand-new add) tuck in right where you’d expect them. (Thank you, Crystal!)
Clients can see where they are in the process
Your client portal now shows a friendly progress tracker — Booked → Session → Gallery → Finished — that fills in automatically as things happen (a session gets booked, the shoot passes, a gallery goes up, the balance clears). It answers “where are we?” before they even ask. On by default; toggle it under Brand & settings → Client portal. (Thank you, Kristina!)
Contract preview now shows your color & font (and two fixes)
A few things you asked for: the contract Preview now actually uses your chosen accent color and font, and section headings (the H button) pick up your accent color — on the preview and the real signed contract. We also cleaned up the calendar: cancelled sessions no longer clutter it (they’re still under the “Cancelled” filter on your Sessions page). (Thank you, Amber & Kristina!)
The Board — see where every client is at a glance
There’s a new Board in your menu: a card for each client, sorted into columns that match your workflow steps. As you check off a client’s steps on their profile, their card moves to the next column automatically — or nudge it yourself with the arrows (or drag it on desktop). Customize your workflow and the board reshapes to match. Flip on Hide finished to focus on who still needs you.
A friendly “what’s new” welcome
When we deploy something new, you’ll now get a little pop-up on your next visit showing what changed and where to find it — so you never miss an update. Tap Got it and it won’t show again until the next deploy. You can always revisit everything here on the Updates page.
A tidier menu, and a floating “where am I” tracker
Your day-to-day stays up top (Dashboard, Start here, Clients, Leads, Sessions, Calendar, Invoices, Galleries), and everything else tucks into tidy, collapsible sections — Bookings, Content, Marketing, Setup & more — so the sidebar isn’t overwhelming. And a little workflow tracker floats in the corner showing how far along you are and what’s next; tap it to jump to your workflow, or tap × to tuck it away.
Clearer: there’s no payment link to hunt for
The Send to book screen now tells you exactly how your client will pay. If your Stripe is connected, it confirms they’ll get a Pay button automatically on their portal — you don’t create or paste any link. If Stripe isn’t connected yet, it points you to Session requests → Payments & deposits to turn card payments on. No more wondering where the payment link comes from.
Booking now pulls from your packages & session types
The Send to book screen just got smarter. Your session type and package are now dropdowns pulled straight from your own settings — pick a package and it fills in the amount for you. And you choose whether this payment is a deposit to hold the date or the full payment. Building your workflow now asks that too, so booking defaults to the way you work. Plus: your client gallery now has a clear close button on enlarged photos, so viewers can always get back to the gallery.
The workflow, simplified to how you actually book
We collapsed the confusing separate steps. Now it’s: an inquiry comes in — and right after you add them you choose Save & close (just an inquiry) or Book the client. Booking is one screen that sends the invoice, contract, and payment link (deposit or full) all at once, and they’re marked Pending until they pay and sign. No more doing payment, then contract, then booking as three steps. To load the new flow, open Start here, tap Start over, then Use the recommended flow.
Send to book — payment and contract, together
Booking a client shouldn’t mean juggling a separate invoice and contract. The Send to book step now opens one screen: set the amount to hold the date, pick the contract, and send — and your client gets both in their portal to pay and sign in one place. The booking stays Pending until they’ve done both, then it’s truly booked. You’ll find it as the Send to book button on the booking step, or on any client’s workflow.
Every workflow step is now a real button that does the thing
No more being sent to a page where you can’t act. Each step on your workflow now opens the actual form, right there: New inquiry pops open the new-client form, Send payment opens an invoice, Book a session, Send a contract, Send prep, New gallery — each one launches the step for you. Check it off when you’re done and move to the next.
Your workflow now runs each client, step by step
Open any client and you’ll see their workflow — your steps, tracked just for them. Each step has a button that actually does the thing for that client: Book a session, Create invoice, Send contract, Email prep, and so on — already pointed at the right client. Check off each step as you finish it, watch the progress bar fill, and Reset when you start the next family. Start here still defines your flow; the client’s page is where you run it.
Check off your workflow — and never lose your place
Your workflow now has a checkmark on every step and a progress bar, so you can tick off where you are with a client and see how far along you are at a glance. There’s a Start fresh for a new client button to reset, and a little workflow card right on your dashboard showing what’s next — tap it to jump back in. We also added a note on invoices: if your Stripe is connected, you can leave the payment link blank — clients get a Pay button automatically.
Build a workflow that fits how you work
On Start here, tap Build my workflow and answer five quick questions — when clients pay, when they sign, whether you send questionnaires or prep, whether you sell prints — and we lay out your client flow in your order. Reorder any step with the arrows, turn steps on or off, and jump straight to each one. Brand-new? Tap Use the recommended flow and you’re on the proven path with zero setup. Either way, nobody starts from a blank page.
Clients can keep their own details current
The client portal now has a Your details section where clients can update their own email, phone, and mailing address. It saves straight to their profile in your books — no more chasing people for a new number or address. (Their name stays yours to manage, so records don’t get scrambled.)
Make the client portal yours
Under Brand & settings → Client portal, you can now add a header image, show your phone number, add an “Email us” button, and a “Book another session” button that links to your booking page. Your clients’ portal now feels like an extension of your studio, not a generic page.
Clients can pay their invoice by card — in one tap
Once your Stripe account is connected, every unpaid invoice on a client’s portal now shows a Pay button. They tap it, pay securely by card, and the invoice marks itself paid automatically — the money goes straight to your account, never through us. No Stripe yet? Your own PayPal or Venmo link still works as before. Connect on Session requests → Payments & deposits.
Start here, rebuilt so it actually guides you
The Start here page now splits into two clear parts: set up your studio once (your brand & packages first, then your templates), then the same simple flow for every client — book, invoice & get paid, contract, the session, gallery, their order & delivery, and how the portal ties it together. Every step has a Take me there link that drops you right onto the matching screen, so there’s no more hunting through the menu.
Send a portal to any client — even a brand-new one
The Send portal and Copy portal link buttons now show on every client’s profile, right from the moment you add them. If a client doesn’t have a portal link yet, we create one for you automatically the first time you send or copy it — so the “seven steps” walkthrough works start to finish with a fresh client.
A "Start here" guide, right in your sidebar
New to My Studio Books, or not sure where a feature fits? There’s now a Start here page at the top of your menu that walks the whole app in seven simple steps — add a client, book a session, invoice, contract, gallery, and how the client portal ties it all together. The short version: you don’t set up anything special to begin; everything else is an optional layer. New accounts get a gentle nudge toward it too.
Email a contract your client can sign online
Open any contract template, tap Use for a client, pick the client, and hit Email. We now drop the contract straight onto their private portal and draft an email with the live link — your client opens it, reads the agreement, ticks “I’ve read and agree,” types their name, and taps Sign. The signed copy lands back on their profile under Signed contracts, ready to view or print. No more “I’ll send it separately.” (Thank you, Heather & Kelli!)
Open your emails straight in Gmail
If your studio email lives in Google, there’s now an Open in Gmail button right beside Open in email in the composer. It opens a fresh Gmail message with everything filled in — no more drafts landing in Outlook. Prefer your desktop mail app? Open in email still works exactly as before. (Thank you, Amanda!)
Private booking pages with a passcode
Set a Booking passcode on your request page (in Requests) and only people you share the code with can open it — perfect for invite-only or waived-fee sessions. Leave it blank for an open page. (Thank you, Angela!)
Attach a guide to a workflow email
When a workflow step is an email, tick “Also attach my session-type guide” and your matching guide (like a Maternity Prep Guide) rides along automatically when that step comes due. (Thank you, Janine!)
Colour your calendar by session type
Give each session type its own colour in Brand & settings, then flip on “Colour by type” on the Calendar to read your month at a glance. Toggle it off for the usual by-status colours. (Thank you, Debby!)
Email straight from a session
The Email button inside a session’s workspace now opens the composer properly — a little fix so you can fire off a note without leaving the session. (Thank you, Hannah!)
Golden hour — the best light for every shoot
A new Golden hour tab: pick a date and location and see sunrise, sunset, and your morning & evening golden and blue hour windows — so you can book sessions in the prettiest light. (Thank you, Kim!)
Lead workflows & shoot workflows
Workflows now split in two: lead workflows start when someone inquires, and shoot workflows auto-apply the moment a session is booked — each grouped by session type. Set it once and the right steps land on their own. (Thank you, Kristina!)
A workspace for every session
Tap any session to open its own space — that booking’s to-dos, workflow progress bar, and notes together, with edit one tap away. Multiple bookings for the same family stay perfectly separate. (Thank you, Hannah!)
Galleries: favorites, sharing & watermark options
Clients get a View my favorites button in their gallery. You can share a gallery with extra viewers (or a whole set with one person), choose a watermark style (tiled or single, centered), and screenshots are gently discouraged. (Thank you, Christine & Crystal!)
Follow-up reminders on your dashboard
The Leads to follow up panel on your dashboard now watches the follow-up dates you set. Anyone who’s due (or overdue) jumps to the top with a little reminder, so no enquiry quietly slips through the cracks. (Thank you, Janine!)
Jump from a session to the full client
Open any session and tap View client to land on that client’s whole profile — their sessions, invoices, galleries, to-dos, and notes, all in one place — where you can hop right back into editing this or any of their sessions. (Thank you, Kimberly!)
Add lots of clients to a list at once
No more opening every profile one by one. On your Clients page tap Select, tick everyone you want, then Add to newsletter list or Add a label (like “Santa waitlist”) in a single go. Perfect for grouping last year’s clients before a send. (Thank you, Kristina!)
A real Leads pipeline & reporting
New Leads tab in your sidebar. Set a client’s pipeline status (now with Lost / cold), where they came from (Instagram, referral, Google…), a follow-up date, and a lost reason. The Leads page then shows your whole pipeline at a glance — enquiries, booked, lost, your conversion rate, which sources actually book, and any follow-ups that are due so no enquiry slips through. (Thank you, Janine & Hannah!)
Snap a photo of your receipt
Logging an expense? You can now add a receipt photo right on it — snap it with your phone or upload one. It’s saved with the expense (look for the little receipt icon in your list) so everything’s ready come tax time. (Thank you, Kristina!)
Each session’s to-dos, on their own
When a client books more than once, their workflows used to pile into one long list. Now every session has its own view: from the Sessions list (or when you open a session) tap the checklist icon to see just that booking’s to-dos — check them off, add one, or apply a workflow, all in that session’s own space. (Thank you, Hannah!)
Our community, one tap away
There’s a new Community button up top that takes you straight to our Facebook group — where all the ideas, questions, and updates live. Come say hi. \uD83D\uDC9B
Mini bookings & sessions stay in sync
They now talk to each other both ways. Free a mini time slot and that client’s session is cancelled too, so it drops off your Sessions list and calendar. Cancel or delete a session that came from a mini, and its time slot reopens for the next family. (Moving a booking already updated the session — now the whole loop is closed.) (Thank you, Kristina!)
Send a client their portal in one tap
Open any client and tap Send portal — it drafts a warm email with their private portal link and a tidy list of their upcoming sessions (dates and times) already filled in. Tweak if you like, then send. (Thank you, Kristina!)
Add a client without leaving the session
Creating a session for someone new? Tap + New client right under the client picker, pop in their name (email and phone optional), and they're added and selected on the spot — no more leaving to set them up first. (Thank you, Hannah!)
A calmer to-do count
Your dashboard To-dos number now shows what’s due this week (including anything overdue), not your entire all-time list — so the number actually means “here’s what needs you.” (Thank you, Hannah!)
Your currency, everywhere
Set your currency symbol in Brand & settings (£, €, $, anything) and it now carries through your discount codes and gift cards too — not just invoices. (Thank you, Ashton!)
Gift cards — issue & track
A new Gift cards tab. Issue a card (generate a code, set the amount, note who it’s for and who bought it), and the balance updates as it’s used. Redeem one right on an invoice with the Gift card field, or record a redemption by hand — each card keeps its own history. Great for cards you sell in person, by phone, or through your own payment link. (Letting clients buy one online and pay through the app is coming with payments.)
One-tap birthday & re-book notes
Your dashboard already spots who’s due — a client’s birthday coming up, a family it’s been about a year since you saw, a little one turning one. Now tapping Send a note, Invite back, or Reach out opens a warm, ready-to-send email with their name already in it. Tweak a line if you like, then send. (Hands-off sending while you sleep is a bigger piece we’re building toward — for now this finds them and writes it, you tap send.)
Locations — your scouting library
A new Locations tab to get those go-to spots out of your head. Save a place with its address, notes (parking, best light, which season), and a few reference photos — tag it as one you use or one you want to try. Then when you’re planning sessions, it’s all right there, ready to grab. (Thank you, Tracy, for the idea!)
Discount codes on invoices
Run a promo without doing the math. Create codes under Manage codes on any invoice — a dollar amount or a percentage off — then just type the code and tap Apply. Switch a code off any time to pause it without deleting. (Codes for your booking pages are coming next.)
Upgrade one client without redoing the session
The last piece of Christine’s wish list. In a mini’s Days & times, tap any booked spot to open it \u2014 you can switch that one client to a different package, adjust their price, or jot a note like “added 5 bonus images.” It only touches that single booking; your mini and everyone else’s spots stay exactly as they are. Perfect for VIP perks and one-off thank-yous.
Add a bonus to any mini package
The second half of Christine’s idea \u2014 you can now add a bonus to any mini package, like “5 complimentary images.” It shows right on the package your clients choose, with a little sparkle, so your early-bird or VIP offer feels special. Pair it with the early-bird limit and your first few bookings get the lower price and the bonus, automatically.
Clearer gallery preview
When you preview a client gallery and it can’t open, the page now tells us exactly why instead of a vague message — so if a link ever misbehaves, we can pinpoint and fix it fast. Your clients never see any of this; it only shows when you’re previewing.
Early-bird pricing on mini sessions
Run a flash sale or reward your fastest bookers without juggling separate links. On any mini package you’ll now see “offer only for the first ___ bookings.” Set, say, your $195 package to the first 3 \u2014 once three spots are claimed it steps aside automatically and the next family sees your regular price. While it’s live, your clients see a gentle “only 2 left at this price” nudge. One link, no spreadsheets. (Thank you, Christine, for the idea!)
Watermarks on your client galleries
Your proofs are now protected. When a client opens their gallery — and when they tap a photo full screen — your studio name now sits gently across each image, so your work stays yours while they choose their favorites. It’s on for every shared gallery, and your clean, watermark-free files are still yours to deliver however you like.
Feature a Photographer — photos load again
A few of you told us the Feature a Photographer form opened the file picker but never actually placed your photo — the slots stayed empty no matter what you chose. That’s fixed now: pick your images and they drop right into place, ready to submit. Thank you for flagging it.
Auto-save while you work
Your Brand & settings and Session requests pages now save themselves a moment after you stop typing — you’ll see a quiet “✓ Saved” note. Your Save buttons still work exactly as before; this just means a stray click or refresh won’t cost you your work.
Label your clients
Give clients labels like Sport, Newsletter, or VIP — type them on any client, or assign one to a whole CSV import at once. Labels show on each client, and a new filter bar lets you view just one list at a time. Perfect for keeping separate groups, well, separate.
See new selections at a glance
When a client submits their favorites, that gallery now shows a little “new picks” badge right on its cover in your Galleries list — so you can spot who’s waiting without opening each one. The badge clears once you’ve marked the selection as seen.
Clients can send you their favorites
After a client hearts the photos they love, a clear Submit to your photographer button appears. They add their name and email, and their list comes straight to you — you’ll get an email and see every selection inside that gallery, with the exact photos they picked. No more “where do I click to send these?”
Tidier packages & clearer gallery picks
Package descriptions now keep your line breaks on the booking page — lists and spacing show exactly as you wrote them, no more wall of text. And in client galleries, the heart now clearly means “favorite,” with a note that their picks are saved as they tap.
A calmer Session requests page
Your request-a-session settings are now grouped into clear, spaced sections — Share your page, your welcome message, session types, and custom questions — so nothing feels crowded. The embed code tucks away under a tidy toggle until you need it.
Disconnect Stripe anytime
A Disconnect button now sits on Payments & deposits once you’re connected. It removes the Stripe link here so deposits pause — your Stripe account itself stays untouched, and you can reconnect whenever you like.
Deposits ready for the real world
The Pay deposit step now appears only once your Stripe account is fully connected and ready to accept cards — so a client never lands on a pay button before your studio is set up to receive it. Connect once on Payments & deposits, finish the quick Stripe steps, and your minis are ready to take deposits straight into your account.
Deposit reliability fix
The deposit amount and the Pay deposit step now read from a reliable source, so they show up whenever a mini has a deposit set — the amount appears on the booking page and the pay step appears after a client grabs their slot.
Deposits show up front
When a mini has a deposit, clients now see the amount right on the booking page, and the Pay deposit step appears after they grab their slot — as long as the mini has a deposit set.
Take deposits at booking
You can now connect your own Stripe account and collect a deposit when a client books a mini. Look for Payments & deposits on your Session requests page — connect once, and any mini with a deposit shows a Pay deposit step after booking. The money goes straight to your account; we never touch it.
Clients can favorite their photos
In their gallery, clients now tap a ♥ on the images they love — their picks are saved automatically. When you open that gallery, every favorited photo is marked with a heart, so you know exactly which ones to retouch, print, or build their album around. The first step toward a full gallery store.
Not sure what to write? Need ideas.
On your request-a-session page, the welcome message now has a Need ideas? button. Tap it for a warm, ready-to-use message you can keep or tweak — tap again to see another. No more staring at a blank box.
Brand your contracts
Each contract template can now carry its own accent color and font, and your logo now sits at the top of the contract clients sign on the booking page. Set the color and font right in the template editor — they flow onto the contract you print or email.
Format your contracts
Your contract editor now has formatting: bold, italics, underline, section headings, bullet lists, and centered lines. Select text and tap a button (or type **bold**, *italics*, ## Heading, - bullets). Tap Preview to see exactly how it’ll read on the signed contract — both the page clients sign and the copy you print or email.
Get an email when someone books
The moment a client books one of your minis, you get a little heads-up email — who booked, which mini, and when — so you’re never caught off guard. (The booking already lands in your studio automatically; this just taps you on the shoulder.)
Newsletter signup form — now it actually works
The embed in your Newsletter section is real now. Paste it on your website (Squarespace, Wix, Showit…) and visitors who enter their name & email land straight in your Newsletter subscribers list — branded in your studio name and colors. It’s a clean, script-free embed, so it won’t choke your site builder.
Newsletter unsubscribe — built in
Every newsletter now carries a tasteful unsubscribe link. When someone opts out they see a warm goodbye, and they’re skipped automatically on every future send. You’ll find everyone who opted out in a new Unsubscribed list in your Newsletter section — keeping you compliant and your sends clean.
Schedule a mini to go live later
Set everything up now and pick a Publish at date & time in the mini’s details. Until then the page shows a warm “opening soon” note — then it opens for booking on its own. Perfect for a Christmas-in-July mini you want to drop on a certain day. Also fixed your social link preview so sharing mystudiobooks.com shows your logo, not a placeholder.
Booking confirmation emails
When a client books a mini, they now get a warm confirmation email in your studio name — their session, date, time and location, all in writing — so the details land in their inbox, not just on screen.
Set a closing time on a mini
In a mini’s details you can now set an optional Booking closes date & time. After that moment the booking page politely shows it’s closed and stops taking new bookings — perfect for “reserve by Friday” minis and Santa sessions. Leave it blank and nothing changes.
New smart field: your booking link
Drop {booking_link} into any email or newsletter and it fills in with your studio’s “request a session” booking link — no more pasting it by hand. It’s in the smart-field chips below your message, right alongside {signature} and {studio_phone}.
Embed your mini booking page on your own site
Open any mini’s Days, times & share screen and you’ll find a new Embed box. Copy that snippet into your website builder — Squarespace, Wix, WordPress, Showit — and your booking page lives right on your site, on your domain. It sizes itself to fit and always shows your latest times.
Feature a Photographer — fixed
Two fixes here: photos now upload when you add your six images (the uploader was saving to the wrong place), and there’s a clear “Back to My Studio Books” button so you can step out of the form any time without feeling stuck.
Galleries loading again
Fixed a hiccup where a shared gallery could refuse to open with a “couldn’t load” message. The gallery page is now hardened so a single missing detail can’t take down the whole gallery — your clients’ links open reliably.
Mini sessions — three fixes from your testers
Simpler signing: clients now sign your contract with the name they already entered — no confusing second name box. Free a time: if someone cancels, tap the × on their slot to reopen it for the next family. Back-to-back welcome: a new switch on each mini lets the same person book more than once — perfect for Santa or family sessions. (Off by default.)
Duplicate a mini
Run the same minis every season? Tap Duplicate on any mini and get an exact copy — your price, packages, sample photos, questionnaire and contract all carried over — ready as a fresh draft. Just add your new dates and publish. No more rebuilding from scratch.
One booking per person
A gentle guard so the same email can’t grab several spots in one mini. If someone tries to book twice, they’ll see a warm note pointing them back to their first booking — keeping your sessions fair and your day predictable.
“Spots left” on your mini booking page
Your booking page now nudges clients to act — it shows how many spots are left (with an urgent note when a session is almost full), a count per day, and a warm Fully booked message when every time is taken. A little scarcity helps your minis fill faster.
Pick your mini\u2019s cover photo
In a mini\u2019s sample photos, hover any image and tap Set cover to make it the big hero photo at the top of your booking page. The current cover is marked with a \u2605 Cover badge.
Sign-to-book contracts on minis
Attach any of your contract templates to a mini session. Clients read it and type their name to sign before the Book button unlocks — and a filled, signed copy (with the date) is saved on the booking and noted on the session. No more chasing signatures after the fact.
Add a questionnaire to your minis
Attach any of your saved questionnaires to a mini session and clients answer it right while booking. Their answers land on the auto-created session notes, so everything you need is waiting for you before the shoot.
Move a mini booking to another time
Need to shuffle a client? In a mini’s time slots, tap the move arrows on any booked time, then tap an open one. The booking hops over, the old time frees up, and their session date & time update automatically.
Clearer mini booking links
A mini’s booking link now stays greyed out with a “Publish above to activate this link” note until you publish it — so you never share a link that isn’t live yet.
A bigger, more beautiful booking page
Your mini booking page got an editorial refresh — a large cover photo, a bold title, and a roomy, magazine-style layout. Your first sample photo becomes the cover automatically, and everything reads bigger and warmer for your clients.
Clients can add their mini to their calendar
Right after booking, clients now get Add to Google Calendar and Apple / Outlook buttons on their confirmation — their time, date, and your location, saved to their own calendar in one tap. Fewer no-shows, no extra work for you.
Mini sessions: sample photos + packages
Your mini booking pages can now show off sample photos and offer multiple packages clients choose from. Add samples and packages from the mini editor — clients see your work, pick the package they want, and the price flows onto their session automatically.
Mini bookings flow straight into your studio
When a client books a mini-session slot, My Studio Books now creates a client and a session for you automatically — dated, timed, and ready in your Sessions and Calendar. Returning clients are matched by email, so you won’t get duplicates.
Mini sessions — clients book their own time
Set up a mini-session day, add bookable time slots, publish, and share the link. Clients see your open times, grab the one they want, and it locks instantly — no double-booking, no back-and-forth. Find it under Mini sessions in your sidebar.
Image SEO
Add alt text, keywords, and a description to any gallery photo — hover a thumbnail and tap SEO. Your alt text now travels with the image on shared galleries, so they read better for search engines and screen readers.
Password reset, polished
Reset emails now arrive from your own studio name, and the reset link takes you straight to choosing a new password — no more dead ends.
A welcome page for your galleries
Your clients now arrive at a warm, branded welcome before they step into their gallery — a gentle intro to viewing their images and reaching you for prints and albums. It shows once, then remembers them. Turn it on or off and set a default message in Brand & settings — or write a personal note for one client right in the gallery editor.
Your signature, in newsletters too
The email signature you save in Brand & settings now works in newsletters — type {signature} (or tap the field below the message) and it fills in when you send, right alongside {studio_name}, {studio_phone}, and more.
The Workflow Wizard
Not sure what a full client workflow should even look like? In Workflows, tap Build with the guide, answer a few quick questions about how you shoot, book, and deliver, and your whole timeline — every email, reminder, and to-do — is laid out for you, ready to tweak and save.
Workflows, leveled up
Steps can now be days, weeks, or months before or after a session — perfect for wedding sequences like 6 months out. Reorder steps with up/down arrows, duplicate a whole workflow for a new session type, and apply one right from the Sessions tab.
Smarter emails — smart fields & a saved signature
Drop in fields like {first_name}, {session_date}, {session_time}, and {studio_phone} and they fill in with the client’s info when you send. Save an email signature once and insert it anywhere with {signature}. And the template dropdown is now grouped by your categories.
Newsletters got beautiful
Add a photo and a button to any newsletter, and it goes out as a branded email in your studio name and colors. Hit Preview to see exactly how it'll land in inboxes.
Email & newsletters now send — for real
Send a newsletter to your whole list, your subscribers, a session type, or a custom VIP tag — right from inside your studio, from your own verified domain, with replies coming back to you.
Custom questions on your booking page
Ask for exactly what you need per session type — a venue for weddings, a contact preference for portraits — and the answers arrive right on the request.
Client tags & VIP lists
Group clients into your own lists — like a VIP group for first dibs on minis — then send a newsletter to just that tag.
Expense & mileage tracker
Log expenses and mileage as they happen — they total up by year and category, with an estimated mileage write-off, so tax time is already done.
Your client profile is now a command center
Open any client and check off their to-dos, fire off a chase email, add new tasks, and manage their newsletter status — all without leaving their profile.
Private sessions & session end times
Flip any session type to Private so it stays off your public booking link, and add an end time so events block the full span on your calendar.
Coming next
On the workbench. Have an idea? Tell me in the community 💛
Smarter workflow automations
Pause, resume, or stop a running workflow, plus if/then branching — so a client who doesn’t reply can drop into a different follow-up.
Image SEO
Add keywords, alt text, and descriptions to the images you use across your studio, website, and sessions.
Online payments
Take deposits and payments right on your invoices, and let client coupon codes work at checkout.
Clients choosing images for online sales
Let clients favorite and order their photos right in the gallery.
A welcome email that sends itself
When someone subscribes through your signup form, a warm welcome note goes out automatically — no clicks from you.
More newsletter layouts
A few more designed looks to choose from — stacked photo-and-text blocks and more — for newsletters with extra polish.
Log your business expenses and mileage as they happen, so end-of-year write-offs are already done. Everything stays private to your studio.
Outstanding
$0
awaiting payment
Collected
$0
marked paid
—
Flag a contact
Private — clients never see thisWent cold
leads & clients who went quietDo not book
private — clients never see thisWhen you open a session for a flagged contact, a heads-up appears automatically so you (or anyone on your team) catch it before booking — nothing relies on remembering.
Your scouting library. Save the spots you shoot — address, notes, and reference photos for different seasons — so when you’re planning, it’s all in one place instead of in your head.
Plan your light. Enter a place and a date to see sunrise, sunset, golden hour, and blue hour \u2014 so you can book the session at the prettiest time of day.
Don\u2019t know the coordinates? Open Google Maps, right-click your spot, and the first line is the latitude, longitude.
Issue and track gift cards you sell — the balance updates as each one is redeemed. Perfect for cards sold in person, by phone, or through your own payment link. Letting clients buy one online and pay through the app is coming with payments.
Sell gift cards on your website
Give clients a page where they can buy a gift card themselves and pay by card. It goes straight to your Stripe, and the card activates the moment they’ve paid. They can check a balance there too.
Total referrals
0
sent by other clients
Top referrer
—
no referrals yet
Thank-yous pending
0
rewards not yet given
Top referrers
Thank-you tracker
Where clients come from
Write once and send to the people already in your books — import a list, pick an audience, and the recipient list builds itself from your contacts.
Your lists
import & organize your audienceLists come from tags on your contacts. Import a list from Flodesk or any other tool and name it (like “Seniors” or “Children”), or open any contact and add a tag — then send straight to that list below.
Or add subscribers by hand — one email, or paste a whole list from your old site. They join your Newsletter subscribers, tagged Newsletter, and stay out of your Leads pipeline. 🤍
Paste a whole list of emails…
We skip anyone already in your books and any address that isn’t a valid email. Got a spreadsheet with names and other details? Use Import a list above instead. 🤍
Keep your list healthy
Remove every email that has bounced, failed, or reported spam — in one click. This protects your sender reputation so your good emails keep landing in inboxes.
Compose
Turn this off if your header image already carries your logo — no need to say your name twice. 🤍
Tip: **bold**, *italic*,
# Heading, - bullet, or paste a link — it all formats beautifully in the email your readers get.Drops the image right where your cursor is — add as many as you like, between paragraphs, Flodesk-style.
Insert a field — it fills in when you send:
Add a button (optional)
Recent newsletters
drafts & scheduledA prep guide for every session type, in your brand voice. Write your own, or let AI draft a starting point — then turn on the ones you want. Auto-sending and PDF uploads arrive with the workflow + file-storage backend; the guide content you build here is ready for them.
Your session guides
tap a type to write or draft itBuild and AI-draft them now; sending them to clients arrives with the email backend. For now, “Email to a client” drops the questions into a ready email.
Auto-send workflow emails
Master switch. When on, any workflow email step you’ve marked auto-send goes out on its own once it’s due — only to clients with an email, and never twice. Steps that were already overdue when you flip it on are skipped, so nothing old goes out in a rush; only steps due from here on send. Turn it off anytime to pause all automatic sending.
Apply a workflow to a session and every step lands in To-dos with the right dates. Email steps become a to-do with your draft ready — they'll send themselves once the email backend is live.
01· CONTACT FORM
A simple “get in touch” form. Everyone who fills it in lands in your Leads as an inquiry and starts your matching workflow. Tap Customize form to change the wording, switch fields on or off, and add your own questions.
Inquiry / contact form
A simple “get in touch” form for new inquiries — just name, email, and a message, no dates or session picking. Everyone who fills it out lands right here in your Leads as an Inquiry (and starts your matching lead workflow). Paste it anywhere on your website.
02· MODEL CALL FORM
For casting calls. Applicants land in Leads tagged Model Call, with their answers, photo and details.
Model Call signup form
embedPaste this on your website (Squarespace, Wix, Showit…). Everyone who applies lands right here in your Leads, tagged Model Call — with their session type, dates & details. If they tick the box, they also join your newsletter list. It’s a clean, script-free embed, so it won’t choke your site builder.
03· WAITLIST FORM
For dates you haven’t opened yet. Collect names now, email them the moment you do.
Launch waitlist form
A “notify me at launch” form with a newsletter opt-in — perfect for a coming-soon page. Sign-ups land in your Leads (tagged Launch waitlist) and join your newsletter.
Model Call submissions
Every model call application that comes in — with their answers, photo & details — lands right here, newest first. Nothing hides. 🤍
Set up a mini-session day, add bookable time slots, publish, and share the link. Clients grab an open time and it locks instantly — no double-booking. Every booking drops a client and session into your studio automatically.
Take a deposit when a client books. The money goes straight to your own Stripe account — never through us.
Payments & deposits
Checking your Stripe status…
More ways to get paid
Add your PayPal, Square, or Venmo once and every client gets a one-tap Pay button for each on their portal — with the invoice amount filled in where possible. (These don’t auto-mark an invoice paid the way Stripe does — you’ll confirm those yourself once the money lands.)
Square links are usually a fixed amount — great for a set session fee.
Anything you type here appears on every invoice (print, PDF, email) and on your client’s portal — perfect if you take bank transfer instead of card.
Saved 🤍
Auto-add requests to Leads
When on, every new request also drops into your Leads as an Inquiry and starts your matching lead workflow — so your follow-up begins right away. You still approve each request before anything hits your calendar.
01· Your booking link
Share this anywhere, or paste the embed into your own website.
Your welcome message (optional)
02· Your booking page
The words your clients read, and who can see the page.
· Let clients pick a time
Set your weekly availability once — clients see open slots and book a real time, and every session type shares this one calendar.
\u2615 Offer a consultation call
Let clients book a quick pre-session call from your real availability — the way Honeybook does it. It uses the same calendar below, so you set it up once.
Tick the days you offer sessions and set your hours — add as many time windows per day as you like (e.g. 9–12 and 1–3).
One-off changes
Real life doesn’t run on a weekly grid. Block a day you’re away, or give one date special hours — these win over your weekly pattern above. You can tie each time to certain session types too.
Choose request if a client isn’t truly booked until you’ve confirmed (retainer paid, contract signed). Their booking lands in your Requests to approve, and the slot is held so no one else can grab it. 🤍
When set, a client who books and pays their deposit will be asked to sign this on their portal. Choose one of your Contract templates.
Requests
Incoming requests
Everyone who has asked to book with you.
01· STUDIO DETAILS
How you appear to clients — on emails, invoices, contracts and your booking page.
Studio details
Must be on a domain you’ve verified in Resend (e.g. hello@anabrandt.com). Leave blank to use the shared My Studio Books address.
02· LOGO & VOICE
Your mark, and how our AI drafts sound when it writes as you.
Logo
No logo yet
PNG or JPG, ideally under 500 KB.
Brand voice
03· SESSION TYPES & PACKAGES
What you offer. These fill your booking page, your sessions and your pricing.
Session types
The types you can choose when creating a session — one per line. Delete any you don't offer and add your own.
How clients find you
One per line. These are the choices in How did they find you? on a client’s profile, and what your Leads page counts. Add your referral partners by name — a midwife, a hospital, an agency, another studio — so you can see exactly who’s sending you work, not just “Referral”. 🤍
Calendar colours
Give each session type its own colour, then flip on “Colour by type” on the Calendar.
Packages
What a client picks when she books with you. Prints, albums and other add-ons for an invoice live in Products & services instead. 🤍
Add packages under each session type. They save automatically and appear on a session once you pick that type.
04· BRAND COLOURS
Used across your galleries, client portal and emails.
Brand colors
Pick a color, or type/paste a hex like #B06A4A. Tap any saved color's code to edit it.
05· KEYWORDS
Words that describe your work. They help our AI write in your world.
Brand keywords
06· CURRENCY & REFERRALS
What you charge in, and what you give the people who send clients your way.
Client-facing
Just the symbol — $, £, €, A$, kr. It goes in front of every price in your studio.
Turn off to keep this brand\u2019s clients separate \u2014 they won\u2019t appear when you\u2019re viewing another brand.
07· GALLERIES
What your clients see when you send them photographs.
Show my logo on invoices
Adds your logo to printed & PDF invoices
Use my brand color on invoices
Accents headings & the Pay button with your first brand color
Watermark client galleries by default
Saved now, applies when galleries launch
Turns the watermark off on every gallery you’ve already made.
Show a welcome page on client galleries
A warm intro screen before clients enter their gallery
A flat “buy the whole gallery” price offered to clients who pick more than their gallery includes. Any gallery can override it with its own price.
Client portal
Personalize the private page your clients see.
08· CLIENT PORTAL
Your client’s private page — their sessions, invoices, contracts and galleries in one place.
Show your phone number
Displays your studio phone at the bottom of the portal
Show an “Email us” button
Opens a new email to your studio address
Show a “Book another session” button
Links to your public booking page (turn booking on under Requests)
Show a progress tracker
Clients see where they are: Booked → Session → Gallery → Finished
Calendar sync
Subscribe to your sessions in Google, Apple, or Outlook Calendar. Every session flows in automatically, right alongside your personal appointments — and updates on its own as you add or change sessions.
Keep this link private — anyone with it can see your session times. You can reset it anytime. Reset link
Google Calendar
On a computer: Google Calendar → next to Other calendars click + → From URL → paste your link → Add calendar. It appears within a few hours and refreshes on its own.
Apple Calendar
Mac: File → New Calendar Subscription → paste your link. iPhone: Settings → Calendar → Accounts → Add Account → Other → Add Subscribed Calendar.
Outlook
Outlook.com: Add calendar → Subscribe from web → paste your link → Import.
Note: subscribed calendars are one-way (your sessions flow into your calendar) and calendar apps refresh on their own schedule, usually every few hours.
Google Calendar — live two-way sync BETA
Connect your Google account and your sessions appear in Google Calendar right away — no waiting for a refresh. Unlike the link above, this one updates the moment you add or change a session.
Checking…
We only ask for access to your calendar events — nothing else. You can disconnect any time, and we’ll never touch events we didn’t create.
Photos are optimized to a crisp web size on upload, so galleries load fast and stay light on storage. Shareable client links (a clean, no-login view your clients open) and downloads + favorites are the next two phases.