Questions, answered
Frequently asked
The things photographers ask most about My Studio Books.
It stands for Customer Relationship Management. Don't let the name scare you — it just means one place that holds every client and every session, instead of your inbox, your phone notes, three apps, and your memory. For a photographer, it's the difference between “wait, did I reply to her?” and always knowing where every client stands.
Not at all. It's built for the full life of a client — maternity, newborn, family, seniors, prom, engagements, weddings, glamour, even pets. One studio, every stage.
Yes — that's the heart of it. Every session a client ever books lives under one profile, for years, from a maternity shoot to senior portraits to a wedding. No more scattering repeat clients into disconnected projects.
Yes. You set what to send and when — a prep guide on booking, a reminder before the session, a review-and-tip request after delivery, even a “ready for your next session?” nudge a year later. Set it once and it runs on its own.
Yes. Use our templates or upload your own — in your wording, attached to the right session type, and sent automatically.
Yes — that's planned. Run your boudoir line and your photography studio from one login, each with its own branding, forms, and emails, kept separate.
Yes. Clients self-book, you set your availability, it syncs to your calendar, and a booking creates the session and starts its workflow automatically.
Both, for different jobs. Clean, reliable, inbox-landing emails for your automated sends (prep guides, reminders, reviews), and more designed templates for your newsletters.
Galleries, yes — delivery, client favorites, and print orders, built into each session. A full website builder isn't the near-term focus; it's designed to work with the website you already have. We're rolling out in stages, with founders helping decide what comes first.
You don't have to drop what works. What's different here is that it's built around the family across their whole life cycle — one profile, for years — with workflows tuned to that, plus a founding price and a real say in what we build next.
Honestly, you might be the best kind. Nothing to migrate, no habits to unlearn, and “easy” is exactly what we're building for. You're not behind — you just haven't had the right first tool yet.
Yes. If a client's package includes 25 and they pick 30, it calculates the overage, invoices the balance automatically, and can hold the extra downloads until it's paid.
Yes on both. You'll be able to connect Stripe, Square, or PayPal so clients pay invoices, deposits, and balances online. And you can choose to pass the credit-card processing fee to the client, so you keep your full rate instead of losing a slice on every transaction. It applies to credit cards only (never debit), is disclosed to the client up front, and follows your state's rules — which allow it in most of the country, including California.
Yes — there's a “send my favorites to your photographer” button right in the gallery. Their picks land on their profile in your books. No inbox digging, no copying names off an email.
Yes — this is built for team, cheer, dance, and large group sessions. Upload one master gallery for the event and assign it to every participant at once, instead of uploading the same gallery to 30 separate accounts. Each athlete's family still gets it on their own profile, so they can favorite images and order prints individually — and you can optionally let each family see only their athlete's photos.
Storage is something we're finalizing now. You'll get a generous amount included with your plan, plus simple add-on storage for a small fee if you ever need more. Galleries are built for delivering and selecting images — you'll always keep your own masters — so you're not paying to store your entire archive with us forever. We'll keep it fair and transparent, so the price you lock in actually lasts.
Yes — compose one, choose who it goes to (your whole list, by session type, birthdays this month, seniors graduating, clients you haven't seen in a year), and schedule it. Signup is a simple embed for your site, and one-click unsubscribe is handled for you.
The founding beta is $75 for your first year, or $300 once for lifetime access. It rolls out in stages — founders get in first and help shape what comes next.