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Frequently asked questions

Everything you might wonder.

Pricing, email & newsletters, galleries, storage, payments — all in one place. Don’t see your question? Just ask us.

The basics
What is My Studio Books?+

It’s an all-in-one studio system built specifically for maternity, newborn & family photographers. Your clients, sessions, calendar, invoicing, contracts, galleries, email marketing, and your whole client journey live in one calm place — no more stitching together a CRM, a gallery host, and a separate email tool.

How much does it cost?+

$500, once. That is the whole price — there is no monthly fee and never will be for you. Everything is included: no add-ons, no per-feature upsells, no separate bill for galleries or email.

Lifetime members from our early days are grandfathered in for good. 🤍

What’s included in my plan?+

Everything, in one plan:

  • Clients, leads & a booking pipeline
  • Sessions, calendar & mini sessions
  • Invoicing with online card payments
  • Contracts & e-signing
  • Client galleries with favorites, selections & slideshows
  • Email newsletters with open & click tracking
  • Gift cards & discount codes
  • Questionnaires, guides, products & packages
  • Workflows & automatic follow-up emails
  • Expenses & mileage tracking
Do you take a cut of my payments?+

No. Payments run through your own Stripe account, so money from invoices and deposits goes straight to you — never through us. (Stripe’s standard processing fees still apply, as with any card payment.)

Email & newsletters
How many email subscribers can I have?+

Your plan includes up to 5,000 email contacts — plenty for the vast majority of family studios. Need more? Low-cost upgrades are available — just reach out.

Can I send newsletters and market to my clients?+

Yes — email marketing is built right in. You can:

  • Send beautiful newsletters to your list, personalized by first name
  • See open & click tracking on every send
  • Announce mini sessions, model calls, and re-book reminders

Your plan includes up to 15,000 marketing emails per month — enough to send your full list several times over. Booking confirmations and workflow emails don’t count toward that; they just work. And if you ever outgrow that, low-cost upgrades are available.

Where do I find the marketing tools?+

Inside your studio, under Email & forms → Newsletters. That’s where you write and send campaigns, and where your open/click stats live. Your model-call and website inquiry signup forms are there too, feeding new subscribers and leads straight into your pipeline.

Galleries & storage
Do the galleries create slideshows?+

Yes! Built in Every client gallery includes a full-screen slideshow, plus favorites and selections so clients can send you their picks, and a gentle watermark on every image.

How much gallery storage do I get?+

Your plan includes 50 GB of gallery storage. Because photos are automatically optimized to a crisp web size on upload, that stretches a long way — enough for hundreds of galleries. Galleries stay fast and light for your clients, too. Need more room down the road? Affordable upgrades are available.

Can I put my own branding on galleries?+

Absolutely. Your logo, colors, and studio voice carry through your galleries, portal, emails, and invoices — so everything your clients see feels unmistakably yours.

Payments, data & support
Can my clients pay online?+

Yes. Every unpaid invoice shows a Pay button on the client’s portal, so they can pay securely by card. You can also take deposits on mini sessions. It all flows to your own Stripe account.

Do you do mini sessions?+

Yes, and it is one of the more complete corners of the app. You lay out your slots for a day — date, times, length, price — and share one link. Your client picks a slot, signs your contract and pays her deposit in the same step, and the slot locks the moment she does.

A slot she starts but does not finish is held, not taken, and the hold expires so it goes back on sale rather than sitting empty. You can see the whole day at a glance, and every booking arrives as a real client with a real session in your books — not a list you then have to type up.

Can I see a sample contract before I join?+

Two come built in — a Portrait Session Agreement and a Print & Social Media Release — and you can edit every word of them or paste in the contract you already use.

You do not have to imagine what your client sees, either. There is a Send me a test button on the agreement editor: it emails the agreement to you, filled in with a made-up client, rendered exactly as she would get it, so you can open it on your own phone and sign it yourself. Nothing is saved and no client is touched.

Your clients sign from their phone with no account and no password — the private link you send is how they prove who they are. The signed copy comes straight back to their file.

Can I sell prints through it?+

Partly, and here is the honest line. Your galleries already sell: set how many images her package includes and a price per extra, and when she picks over that number the invoice is raised on its own and she pays without leaving the gallery. Prints, albums, USBs and digital files live in Products & services and drop onto any invoice in a tap.

What is not built: there is no print lab. My Studio Books takes the order and the money; you fulfil through your own lab. Nothing in here ships a print.

If what you want is sitting with a client and selling wall art — a reveal slideshow, her print on her own wall — that is My Studio Sales, which is a separate tool and a separate price. It is not needed for anything above to work.

Will more costs turn up later?+

Short answer: $500 is the whole price of My Studio Books, once, and no feature in it is held back behind a second payment. There is no monthly fee, no per-client charge, and no higher tier you get pushed toward.

The three things that can cost you money, stated plainly:

• Card fees. Stripe takes its standard processing fee on payments, as it would anywhere. We take nothing — the money goes to your own Stripe account, never through us.
• Storage, if you outgrow it. 50 GB of gallery storage is included, and because photos are optimised on upload that stretches to hundreds of galleries. If you pass it, more room is a paid upgrade.
• Other tools, only if you want them. My Studio Sales, The Little Album and the rest are separate products with their own prices. None of them is required, and nothing in My Studio Books stops working without them.

Everything still being built — the things listed under Coming next — arrives at no extra cost to you.

Is my data mine? Can I leave anytime?+

Your clients and your content are always yours. There’s no contract and nothing to cancel — you paid once. If you ever want to walk away, or just need a hand exporting your information, ask and we’ll help you take it with you.

What’s coming next?+

We’re always building, shaped by the photographers who use it. On the horizon: one-click in-gallery print & digital sales, two-way calendar sync, text (SMS) reminders, a wedding module, teams for multi-photographer studios, and a native mobile app.

How do I get help?+

You’re never on your own. There’s a warm community of working photographers, and you can always reach us directly — we read and act on your ideas (a lot of what’s in the app came straight from requests).

Ready to bring it all together?

Your whole studio in one calm home — try it and see.

Start your studio →